Tell us about your experience with Hillside Toyota.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Ms Dee provided us great information about the vehicle that we are interested in buying. She has been very helpful in guiding us through the process and insight about the vehicle performance, and service maintenance. We are so grateful for her support and patience to our inquiries. She is highly recommended and so pleasant to talk to. We felt so comfortable and no pressure during the process. A touch of class and compassion when she is dealing with our needs.
Service was outstanding. Was greeted when I walked in. Great experience! Staff friendly. Accommodating. Display models were appealing.
Marcos was very professional, kind and patient. Excellent customer service skills. The trip to service my vehicle was not disappointing.
I had another great experience working with David Ho at Hillside Toyota. This is the second vehicle I’ve purchased with him, and once again, he delivered. David is straight to the point, honest, and never pushy. What really stood out to me this time was his integrity. Instead of trying to upsell me into a Grand Highlander Limited, he actually told me I didn’t need it and that the 2023 Highlander XLE with 21,000 miles I was looking at was practically brand new. That kind of honesty is rare in this business and goes a long way. David made the entire process smooth, stress free, and transparent If you’re looking for someone who will give you real advice and not just try to sell you something, David is your guy.
Ariel and Robin Dee displayed excellent customer service! I give five stars for both of them.
Me and my husband are here right now and Ms Robin is helping us with her complete explanation of the car we wanted.She is very professional and answers our questions very well.We enjoy both her and Victoria.Thank you so very much.God bless you Robin.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.