7801 Metcalf Ave
Overland Park, KS 66204
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I had an excellent experience at Premier Volvo. Joey, Tim and Jay were all great to work with. If I buy another Volvo, I will definitely go to Joey again. He was not pushy and he answered all our questions. Highly recommend!
Great atmosphere and and very clean environment. Everyone was very courteous and polite. When I purchased my Volvo, they offered to come and pick me and my husband up so we would not have to drive two vehicles back to our home that was more than a two hour drive.
Silas went above and beyond helping us choose a vehicle. We looked at about 5 different cars with different colors and or trim levels. He was intent on making us happy with our selection. He is also very knowledgeable about all the differences in each vehicle This is my 3 rd Volvo. I love these cars
John Lank was absolutely fantastic! I was shopping from out of state and as a sales manager he made the deal happen the same day, truly prioritizing my time and making sure I was completely taken care of from start to finish. He went above and beyond, kept everything smooth and transparent, and made the entire experience stress-free. Could not have asked for a better experience!
I leased a XC60 recently. It was my first time purchasing a brand new vehicle from a dealership. First time Volvo customer as well. Our experience wasn’t particularly memorable, exceptional or what I would consider a “luxury” purchasing experience from a luxury vehicle brand. Honestly, it was a pretty disappointing experience. Our car salesmen, Brett, was knowledgeable and friendly. He was patient mostly. Apparently when he went to his manager to discuss our needs, he told us he was yelled at by his manager, which I didn’t think was professional. When the manager did come to speak w us he was very helpful. The contract coordinator/finance manager, Elvers, was particularly condescending/belittling even when he was talking on the phone to our sales consultant. It was fairly terrible customer service. Overall, I am enjoying my new vehicle though.
Jimmy and Elvers were great to work with. Jimmy knows the ins and outs of potential rebates coming up helping us save additional money on something that was still in port and was going to be eligible for additional rebates we were not aware of. They made the choice to purchase there over another dealer a relatively easy one.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.