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I was talked into services I did not need, like replacing the cabin air filter at 6000 miles. They don’t need replaced until 15,000 miles. Also I wanted my wiper blades fixed because the rubber was deteriorating. The right front blade is still stringy. Jordon was very pleasant but did not truly understand what was needed. I almost believe the service people are encouraged to recommend that aren’t needed in order to increase their profits. I think because he saw an old lady asking for an oil change he was going to get as much out of her as possible. Another service he presented was replacing my brake fluid. This isn’t a necessary service at 6000 miles. Maybe at 30000 or 40000 miles but not 6000 miles. I feel like I was bamboozled by this young service rep. I went in for an oil change and rubber replacement on wipers. It cost 225.00 with a 40 percent discount. I feel I was robbed.
Micheal provided outstanding service from start to finish. He was professional, knowledgeable, and kept me informed every step of the way. He made the entire process smooth and stress-free, and it’s clear he genuinely cares about his customers. Highly recommend working with him if you want honest, efficient, and top-quality service.
My experience with Richard was excellent. He understood what I wanted and made sure it was possible. He wasn’t pushy. No pressure. And took the time to explain everything. I bought a Honda Ridgeline and absolutely love it. He took his time and went over all the functions with my truck. Linked my phone up. I also brought my fiancé in a few days later. He’s looking at a Honda CRV. And Richard saw us greeted us and said when he’s ready let him know. I also told him how much I loved my truck. Excellent job!!
Very helpful, gave detailed information on what was being done. Made sure I didn't need anything else. Gave paperwork to show ahat was done and how it was fixed.
Griffin was so pleasant to work with! I could not recommend him and the dealership enough!
Jarrett was awesome. He personally called and I felt like I could really trust him. I would work with him again for sure.
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