Please update the areas marked in red before submitting.
How would you rate Jeffrey Castaneda?
How about DARCARS Lexus of Greenwich?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I recently bought a used car from this dealer - Harold was my salesperson and he was very professional, helpful and took time to answer all my questions. Buying a car always seems hard and Harold made it easy!

I recently purchased a pre-owned GX460 from Darcars of Greenwich. It was purchased sight unseen since I was out of town and the Sales Consultant Harold Chung did an amazing job facilitating the transaction while working closely with his counterparts, finance, service, etc. Thank you for a smoothe buying experience.

We would like to express our appreciation to Sales Consultant James Palmer at Darcars Lexus of Greenwich for outstanding professionalism and excellent service during the purchase of our vehicle. We have purchased a pre-owned Lexus NX450H+ on-line. Huge thanks to Ashley Ramirez Ferrer, online consultant for helping with questions we had. Me and my wife have flown to New York from Houston to pick up our Lexus. Upon arrival the vehicle and all documents were ready and after signing all papers we started our 1600 mile trip back to Houston with no technical problems whatsoever. Please also extend our thanks to the mechanical team for their expertise. We will recommend our friends about the great service at Darcars Lexus of Greenwich. Great job all around! If you want honest and professional service, ask for James!

YOU MUST BUY HERE! I am an owner of a couple of Lexus cars over the past 10 years. I have recently engaged with three different Lexus dealerships in CT in order to purchase yet another Lexus because of its quality, reliability, safety, and value. I drove just over an hour to view the number of cars I was interested in at DARCARS Lexus of Greenwich which I could have only driven 25-35 minutes to other Lexus dealers. I was met with a salesperson ( Brooke Jessup) who proved to be an absolutely phenomenal individual who is highly professional, a genuinely kind individual, a salesperson who readily knew the details of each automobile in which I was interested (which was a total of 7 cars, yessss, 7). I found my next car, and Brooke actively collaborated with management to secure a very reasonable purchase! So, if you want a Lexus: 1) no matter the distance, please consider DARCARS of Greenwich for their volume of cars; 2) Please ask for” Brooke the Man” and you will be super pleased and not at all disappointed; 3) I believe this dealership hires individuals who have a wonderful overall philosophy of honesty, being reasonable and fair, understanding and concerned for their customers, and willing to be as flexible as possible. Again, please ask for Brooke!

Adalfi was amazing - the best sales woman I have ever had the pleasure to work with.

Brooke is am amazing salesman. He did not pressure us at all and answered all of our questions. Brooke is very knowledgeable and I highly recommend him to any future clients. 15 stars out if 10!!!