I just bought a Lexus RX 350 at Lexus of Manhattan. I am a long time Lexus customer and this visit was absolutely the best, my first with this dealership. Rich Emerson went out of his way to ensure that I was completely satisfied. He communicated with me timely, personally assisted me with the new car upon my arrival and followed up a few days later, unbelievable! Just a World Class service, from a World Class professional, totally. Also accolades to Sani Hadzibrahimovic, sales manager for his outstanding involvement. The dealership is tops, a complete dedication to the customer. 

very courteous and helpful. Sani explained everything to me regarding residual value of my current car and the lease options for the new car

Modern, welcoming, friendly, customer loyalty. Easily the best dealership in NYC. We are Lexus of Manhattan customers since 1999. Lexus is GREAT!

Flew in from out of state to pick up a GX550. Despite being from out of state, thanks to our salesman Tommy Stewart and the rest of the dealership staff we encountered, it was one of the easiest most straightforward car buying experiences I’ve ever had. I was able to quickly get an allocation and it was delivered exactly when I was told. The dealership facilities are unmatched and the location is great, making it surprisingly easy to get in and out of Manhattan if you’re traveling from out of town. Don’t hesitate to contact Tommy Stewart for your next Lexus. He will take great care of you!

Excellent service and beautiful facility. Raymond Liang is a great salesman - knowledgeable, smart and efficient.

We had a fantastic experience buying a car from Lexus of Manhattan. They have the cars that you want and an amazing team to sell these cars to you. This may seem like a sales pitch for the dealership but I have bought many cars in my lifetime and this was one of the most amazing experiences in doing so. Raymond Liang is really a very knowledgeable and charismatic salesperson to deal with. He loves his job and it shows. When we got to the dealership he took us for a test drive of the NX350h and during the test drive he explained alot of the workings of the car. When we decided to purchase the car he made the deal very easy to do and took care of getting us up to speed on everything that we needed to do the deal. When we got to the dealership to pick up our car he sat with us in the car for an inordinate amount of time explaining in great detail the total workings of the car. I have never had a salesperson spend that much time with me teaching me about a car. The finance guy Rich Velija was a real gentleman. We really didn't feel any pressure when he explained the different maintenance and extended warranty options to us that were available for purchase. He helped us get a better loan percentage thru Lexus Finance than we had gotten thru another bank. We also had a chance to meet Nick Hernandez; a sales manager there who was a pleasure to talk to. All in all I think this was one of the most enjoyable times we've had in purchasing a car.