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Excellent service and beautiful facility. Raymond Liang is a great salesman - knowledgeable, smart and efficient.
We had a fantastic experience buying a car from Lexus of Manhattan. They have the cars that you want and an amazing team to sell these cars to you. This may seem like a sales pitch for the dealership but I have bought many cars in my lifetime and this was one of the most amazing experiences in doing so. Raymond Liang is really a very knowledgeable and charismatic salesperson to deal with. He loves his job and it shows. When we got to the dealership he took us for a test drive of the NX350h and during the test drive he explained alot of the workings of the car. When we decided to purchase the car he made the deal very easy to do and took care of getting us up to speed on everything that we needed to do the deal. When we got to the dealership to pick up our car he sat with us in the car for an inordinate amount of time explaining in great detail the total workings of the car. I have never had a salesperson spend that much time with me teaching me about a car. The finance guy Rich Velija was a real gentleman. We really didn't feel any pressure when he explained the different maintenance and extended warranty options to us that were available for purchase. He helped us get a better loan percentage thru Lexus Finance than we had gotten thru another bank. We also had a chance to meet Nick Hernandez; a sales manager there who was a pleasure to talk to. All in all I think this was one of the most enjoyable times we've had in purchasing a car.
Had an amazing experience with Raymond Liang at the Lexus of Manhattan. From the moment of walking through the front door. To the moment of driving down the ramp and onto NYC’s streets in our brand new RX350, we had nothing but the best experience with the professional staff of Lexus of Manhattan. We couldn’t have asked for a better car better service or a better deal. The fact that there’s a Toyota dealership on the same floor, made it so much easier to understand how big of a benefit it is to go with Lexus, while keeping reliability of Toyota. Will recommend to all of our friends.
After visiting two other Lexus dealerships that had no hybrid models and showed little customer focus, Raymond Liang at Lexus of Manhattan was a breath of fresh air. Patient, knowledgeable, and genuinely helpful, he made purchasing our new vehicle smooth and enjoyable. From our first call to the day we picked up our new vehicle, Raymond provided outstanding service—listening, advising, and guiding us every step of the way. The entire process was easy and stress-free. Truly the gold standard in customer care.
The salesperson Rayman Liang is super professional and friendly . We have great experience on purchacing Lexus from them .
Very neat place. Beautiful location and staffs were very accomodating. Plenty of cars on display.
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