Great experience once again! Easy, no hassle, and quick summarizes my purchase. My salesman, Jonatan Rodriguez, helped me get a new GX 550 Overland+. I wanted to see the Earth color and he found one coming in and helped me see the color of the vehicle outside. It’s what I wanted so Jonatan has sold me and my wife a total of three GX now. The entire staff is friendly and you receive the luxury car treatment when you are at Lexus of New Orleans.

Johnathan Rodrigues!!! Wonderful, insightful and an absolute pleasure!!! Forever a customer because of him. #teamjonathan

First! Buy a Lexus from Lexus of New Orleans and asks for Beyla Alvarado. She's the BEST!!! and the team who works with her Wow!!! Mr. Ralph Bailey, Mr. Robert Warren and Melanie Smith are Wonderful!!! Beyla Alvarado is so kind, patient and all around give you Excellent Customer Service. 1000 + Stars for all of them. Lexus Got It Going On!!! Excellent Customer Service that proves Excellence to its customers. #1 Anita & Brother

Beyla Alvarado was a class act; great experience! I Highly recommend meeting with and buying from her.

I am so pleased with my experience at Lexus of New Orleans and Beyla Alvarado helped make my experience so wonderful. She is so hard-working and nice. I felt she really wanted me to be happy along the journey of selecting my new car. The Lexus New Orleans facility is impressive and the people who work there are friendly and professional. The next time I buy a Lexus it will be there with Beyla.

Lexus of NO and even Lexus corporate is the absolute worse! I have owned and had my vehicle serviced by Lexus and only Lexus of NO for yrs and i can honestly say this is the worst experience I have ever had. Not only did they give me an outrageous estimate to repair my car, suggesting even to just replace the car w/a new one, but they then explained to us they don't really know what's wrong w/the car. it could cost $3K to repair to 10's of thousands. What kind of estimate is that?! Called corp to receive assistance, only to be given the run around by my case worker, Ashton, whom I have never spoken to once! the dealership and corp are on 2 different plains. dealership said if "i bought a "used" engine, I can't guarantee what i'd get" corp says we don't know where they'd get an engine that would be "used" as they have "certified" engines w/a yr's warranty. the dealership never even mentioned that option. horrible customer support and definitely a fall from glory for the Lexus Brand!