Tell us about your experience with Lexus Stevens Creek.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
sales Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I had a great experience with this dealership. The staff were professional, friendly, and very helpful throughout the process. I’m very satisfied with my purchase and highly recommend this place!
Good people, willing to help and professional:) The sale was easy and all done in one setting.
Recommend to anyone who wants to buy a new Lexus car. Staffs are professional and friendly.
Great experience! Andy, Dorothy, and Ramiz were all wonderful to work with. After a terrible experience earlier in the week with Putnam Lexus, I’m so glad I chose not to buy there and went with Stevens Creek instead.
Steve impressed me with his professionalism and provided me an excellent customer service. He is very patient and helpful.
Chau Lam is an extraordinary person. He does his well job. He carry’s himself with pride, confidence, and kindness. He takes the time with each client and never makes you feel rushed. He takes the time to explain even the smallest detail or question. He is very professional yet very personable. In all our years looking to purchase our vehicles, we have never felt so comfortable. We have and will continue to recommend Chau Lam and Lexus Steven’s Creek to all our family and friends. Thank you Chau, we appreciate your time, patience, and integrity. Best regards, Janice Albers
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.
Dealer Reviews
Cars for Sale
Dealer Log In
