Lots of knowledge about the car. Very impressed with the customer service and on time delivery. Looking forward to future purchases. Will recommend this branch to friends and family.

This is the most incredible dealership we have ever been to. The facilities and services are out of this world. The staff are professional, attentive and communicative. Ussa in sales was fantastic. We loved working with him. He was kind and extremely helpful. He made the transaction seamless. We are actually excited for our first service appointments in 6 months because the place and people are so incredible. We have never experienced anything like this at a car dealership. A luxury, 5-star experience.

Ussa was an excellent salesperson, knowledgeable, friendly and a true asset to Lexus of Watertown,

My wife and I had an outstanding experience purchasing our new TX550h+ at Lexus of Watertown. John B made the entire process smooth and enjoyable from start to finish. Because this model is so rare, we traveled a long distance to get it, and the dealership even saved us an extra trip by expediting delivery earlier than expected. We highly recommend John and the entire staff!

One of the best buying experiences. Ussa’s communication and service was exceptional from 1st email to follow up post delivery. Ussa kept me updated through the entire ordering process.

There are only two words you need to know if you are going to buy a car here: Herb Kunins. He’s an original, for sure - and it’s like buying a car from your favorite uncle. He knows everything, works entirely to ensure you are happy, and ensures you leave happy (even if there’s no deal that day). A xxxxxxpro.