“I had an excellent experience at Lexus. Troy M was extremely helpful, professional, and made the entire process easy and enjoyable. I truly appreciate the great service.”

This dealership is like no other that I have been too! Amazing people! Wonderful sales team!

I recently purchased a 2026 Lexus NH350h from Lexus of Wilmington, and I wanted to share my experience. First, my salesperson Mandy was truly the best I’ve ever worked with. She was incredibly knowledgeable, caring, and made the entire process feel comfortable and pressure-free. Her customer service was outstanding, and she genuinely wanted to make sure I made the right decision. After taking the car home, I did run into a few customer service issues that initially dampened my excitement about the purchase and overall dealership experience. However, Andrew completely turned things around. He personally stepped in, took the time to resolve my concerns, and went above and beyond by walking me through all the advanced technology features in my new vehicle. Since my last car purchase was back in 2013, there was a lot to learn—and he made sure I felt confident and comfortable with everything. While the experience had a few bumps, the level of care and commitment to making things right ultimately made a big difference. Thank you to Mandy and Andrew for ensuring I drove away happy.

Troy was an amazing salesperson…knowledgeable and helpful, which made for a great salesperson experience.

Luis was fantastic.Brady was excellent we were very pleased with product knowledge and overall experience.

Thank you Troy for your professionalism, excellent communication, clear direction and putting together a sale that gave us nothing but confidence with your guidance. Your effort was not satisfactory, it was exceptional. We have much respect for you and the time you spent with us. Thank you!