21300 Highway 99
Edmonds, WA 98026
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administration Dept.
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Khing Ly, at Swickard Toyota, has been managing mechanical service for our Toyota vehicles since 2009. We appreciate the prompt maintenance assessments and accurate cost estimates for mechanical services. We respect Khing's knowledge and integrity to recommend appropriate service. Communication was excellent; the assessment included detailed printed information (what covered, specifications) and supporting video assessment. The work was completed in the time estimated. We are the original owners of two Toyota vehicles, 100% dealer maintained well beyond the warranty periods. The performance and milage are the same as when purchased. Thank you to Toyota for thoughtful design and the support of a professional mechanical team. We continue to enjoy the quality materials, comfort, utility, reliability, and safety of our vehicles.
Khing is the best model of customer service at this dealership. Wish you could clone him. He is personable, efficient, clear in his communication and very knowledgeable about what needs to be done and why. I hope he is appreciated there and will be there for a long time.
Wait time to be seen was the longest I have ever experienced in the many years my Toyota truck has been serviced there. Once I was seen by Khing everything went smooth. I felt well taken care of.
I thought the environment was nice. People were professional and nice. Bathroom could have been cleaner.
Excellent facility arrangement very friendly serious easy to use for a new customers or returning customers. It is a service with a smile on their faces and leave you smiling when you’re leaving the shop love it. Definitely going to recommend to all my friends to visit them for any needs with their Toyota service or repair
Great/friendly service, helpful and pleasant, beautiful/clean dealership, great vehicle selection, Helpful financial department,
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