They helped make it easy to get a brand new Jeep ! And they were all so nice !!

I brought my 2021 Chrysler Pacifica and because the transmission was acting up. The car was dropped off on a Monday. On Thursday the dealership calls me up and tells me that the technician cannot find a problem with my transmission and wants me to come in and duplicate the problems on the transmission. If this technician cannot identify a problem transmission why is he employed at a dealership. They didn't mention that they check the front end which was another one of the main problems or the fact that the transmission was slipping. I've owned cars for most of my young life and I've never experienced service this terrible.

I have to give this 1 star to write the review this is the worst dealer. I purchased a jeep grand cherokee summitt reserve and brand new over 77,000 purchase price. Noticed in my driveway a few days later that there was a plug in the drivers side front tire. Car has 40 miles driven and I contacted the dealer and the refused to address my concerns return my calls or remediate the situation with a new tire. This is the absolute worse Jeep dealer ever. I have always purchased my jeeps at westbury jeep 5 star all the way. I wanted a particular color so went to Major world and this is something I have regretted constantly. Never purchase anything from these crooks

IF I COULD GIVE NEGATIVE STARS, I WOULD. DO NOT MAKE THE SAME MISTAKE I DID. ***WARNING*** DO NOT GO HERE. THEY ARE CROOKS. THEY ARE NICE TO YOU WHEN YOU BUYING THE CAR. THEY HIDE FEES IN THE TOTAL PRICE. AFTERWARDS THEY WILL NOT HELP YOU WITH ANYTHING. ON TOP OF THAT, THEY ALSO TOOK OUT A NEW PART AND REPLACED IT WITH AN INFERIOR PART ON A NEW CAR BEFORE IT WAS PICKED UP. IT WAS ONLY DISCOVERED AFTER THERE WERE ISSUES. THERE WERE MANY OTHER ISSUES BUT A MAJOR ONE IS THE SERVICE DEPT. SO MANY ISSUES OCCURRED THERE! THEY DO NOT DO THE SERVICE THAT THEY ARE SUPPOSED TO DO AND CLAIM THEY DO...THEY LIED ABOUT EVERYTHING. IT IS THE WORSE...BEWARE!! CHRYSLER JEEP NOT ONLY HAS NO ETHICS, THEY GO TO THE EXTREME TO RIP YOU OFF EVERY WAY THEY CAN! I WILL REPORT THEM TO THE ATTORNEY GENERAL. I WILL NEVER BUY JEEP BRAND AGAIN! THEY'VE LOST ME AS A CUSTOMER AND MANY MORE BASED ON ALL THE REVIEWS.

The people in reception at 42-05 12th street are the rudest most incompetent people I’ve ever seen in costumer service. Cutting me off mid sentence, not listening, putting me on hold indefinitely multiple times. Complete and total nightmare.

This place is borderline criminal. Avoid at all costs. They overcharged me for 4 new brakes but only installed 2 of them. Found out a few months later when the car was inspected and had a tire rotation elsewhere.