Service is excellent! Always greeted with “glad you’ve come to let us service your vehicle@! I feel like a valued customer although I don’t own their most expensive vehicle.

Unit is going into the shop for the 3rd time for the same problem. I have spent $2,000 so far.

Brent Waldron and Jimmy Hall went above and beyond to make my experience like I was family. Highly recommend reaching out to Brent Waldron for your next vehicle purchase. Brent responds to after hours texts and even on his days off. First class experience.

We were stranded on our way home to Texas in our 2018 GMC HD 2500 and Gregory Bohlman and the team got us back on the road. Although extremely busy, they worked diligently to get us going again. We appreciate the kindness and professionalism we experienced at this dealership.

Vehicle was ready when I was told that it would be, courtesy of the employee’s

I’m not one to post bad reviews out of retaliation or just because someone was rude to me; however, my personal experience after purchasing a used KIA Sportage in Oct 2024 from McConnell’s dealership was very disappointing. The very next day after the vehicle was shipped to my home address, I took it for a drive, and it overheated. I’m talking about 5 miles drive. To make a long story short here are the details, the coolant overflow had a leak, so I had it replaced. That was not all, the vehicle overheated again, and the local mechanic found out the head gasket was faulty and had to be replaced, so I was 4 weeks without a vehicle and $3K to get the vehicle running. I reached out several times to McConnell’s dealership staff by e-mail explaining the situation and no one responded, not even a courtesy phone call. Today, 30 Jan 2025, I called the dealership, and I asked if I could get Mr. Eddie McConnell’s e-mail, and I was told he didn’t work there and hang up on me. So, folks, I hope you don’t have such a bad experiences as mine but be aware!