1 Star Dr.
Laguna Niguel, CA 92677
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
finance Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Wonderful people is what makes a dealership so successful! Always so professional and honest. Easy to get to, clean and spacious.
I've been looking for a G-Wagon for years. And I mean years. Every time I found one, something was off. Wrong spec, wrong price, wrong condition. There was always a reason it didn't work out. Funny enough, we weren't even planning to buy a car that day. We were just killing time between the kids' soccer games and decided to stop by Mercedes-Benz of Laguna Niguel. As luck would have it, they had just taken in a G63 on trade. It hadn't even been washed or detailed yet, but I could tell it was exactly what I'd been looking for. That's when we met Shawna. We couldn't agree on a price initially, so we walked away. What I really appreciated was that Shawna stayed in touch without being pushy. No constant calls, no pressure, no typical car-salesperson routine. Just friendly, straightforward communication. Eventually, we found a number that worked for everyone, and I finally bought the car I'd been chasing for years. As someone who's half Persian, I feel like owning a G-Wagon is practically a birthright. At my age, I'm a little late to the party, but I'm happy to report that I've finally fulfilled this important cultural obligation. My ancestors can rest easy. All jokes aside, Shawna was fantastic throughout the process. She was patient, professional, easy to work with, and never made us feel pressured. What started as a way to kill an hour between soccer games turned into a purchase I'd been hoping to make for years. If you're shopping at Mercedes-Benz of Laguna Niguel, I'd absolutely recommend asking for Shawna.
Bernie Mendez was our sales man when we bought our Mercedes GLA, and he was just amazing!! Very nonweldable and helpful, he did a great job. He made the whole experience very easy and we liked working with Bernie. Highly recommend...
Kosta, Gerhard and the team at MBLN took great care of me and my family. We have purchased a few cars from MBLN and they always treat us like family.
Duke was exceptional, he is professional, knowledgeable and trustworthy. He made the car buying process smooth and enjoyable!
Kosta was absolutely amazing. Great knowledge, great sales and best of all great follow up. I bought a Mercedes 10 years ago and still to these day I get a happy holidays text from him and one every year on my birthday as well as many different holidays! A+++++++
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.