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Daniel was very helpful for me to maintain my vehicle and keep it working at it's highest performance. Appointment was on time and I really appreciate the Shuttle Service to get to work after dropping off my car for schedule service.
We love Michael Hohl Honda. We purchased a prepaid service contract for this vehicle. When it’s time, we set an appointment and bring it in, relying on the service department to do whatever is needed at that time, covered by the service contract. Normally, the service advisor reviews everything that was done to the car when we are done. It’s usually just a simple oil on a filter change and maybe a tire rotation, but they also do a multiple point inspection of the vehicle. This time, when our vehicle was done, the service advisor just handed as the keys and we signed the paperwork and were on our way. We didn’t think anything of it. Yesterday, we had to activate the wipers and the washer for the windshield. However, there is no washer fluid. It was completely empty. We haven’t used the windshield washer at all since we had the vehicle serviced. So now we’re wondering what else was not inspected.
Paula’s customer service was outstanding and the engine work was outstanding. Thanks for a great team effort.
I Always receive wonderful service! The service team is thorough and helpful, explaining what is needed.
Love working with Paula. You would think the mechanic could clear the stuff off the tires. They were messy would have been nice to see bright clean tires for $1300
Felicia was most helpful in solving our problem, providing a loaner car, etc. great service!
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