Please update the areas marked in red before submitting.
How would you rate Michael Gross?
How about Joe Machens Capital City Ford?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Keith was so patient with me while I made up my mind on what I wanted to purchase for months! Then patient again when I finally ordered and would bug him to check my order status. Worked with them for 5 months total and it was good vibes all around.

Keith was great to work with from the moment I walked in, to buying the vehicle! Couldn’t have asked for a smoother and better experience! I love my new Bronco!

Couldn't have asked for a better salesperson . He was very knowledgeable , love how he went through the options online as we talked about each vehicle and went back through them on the test drive . Helped set up ford app, that was a big thing for me. .Thank you keith for taking the time and patience .

As always, Ryen was wonderful. He was friendly, professional, and no-nonsense. These are increasing rare qualities in the automotive industry. I hope Joe Machens realizes what an incredible employee he is fortunate to have.

Great yo work with I eould recommend you friends and fsmily. I eill be back

Always have been treated well and with respect. We have advised the Dealership to several friends.