917 West Lincolnway
Cheyenne, WY 82001
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**BUYER BEWARE** Patriot Auto Sales is either grossly negligent or actively deceptive. More than likely both. Either way, buying from them will be a gamble. If you value your time, your money, or your sanity, stay far away. You’d be better off burning your money. I purchased a 2000 Jeep from Patriot Auto Sales from out of state, and the experience was deeply disappointing. Borderline unethical. Patriot and their “mechanic” AJ show an alarming disregard for basic accountability. Tanner, the salesperson, was friendly but profoundly unprepared to answer even basic questions about the vehicle. Throughout the process, his responses revealed either a serious lack of product knowledge or a willingness to mislead through omission. When someone in a sales position cannot speak competently about the mechanical condition of what they’re selling, it’s not just unprofessional, it puts the buyer at risk. He’s nice, but should not be selling vehicles if he doesn’t have at least a basic understanding of what exactly it is he’s pushing on customers. The real issue, however, lies with AJ, the mechanic they rely on for pre-purchase inspections. AJ failed to identify that the Jeep had no oil pressure. This is a glaring, critical issue that no competent mechanic should miss. Whether the inspection was rushed, superficial, or simply never done properly, the result was the same. I was left unaware of a catastrophic engine problem until I had already traveled across state lines to pick up a vehicle that had been purchased on the assumption that I had been trusting a professional. When questioned, AJ claimed the damage occurred after his inspection, either by Patriot staff or someone during a test drive. Even though he confirmed with me after the fact via text that the Jeep had low oil pressure while in his shop. All of this raises serious concerns about the thoroughness and integrity of any of his inspections. Taken on its own I could chalk this up to AJ and Tanner not knowing what they’re doing, but when I picked up the car I checked the trouble codes. Emissions readiness hadn’t run yet, which means someone at the dealer or at their mechanic deliberately cleared the trouble codes so that I wouldn’t be aware of issues until I had already left with the car. Almost as soon as the Jeep hit operating temperature the check engine light was flashing at me. Neither AJ nor Tanner mentioned the oil pressure issue or the check engine issues until I showed up to take delivery. Only then was I told the Jeep had no oil pressure, and shockingly, no one seemed to think that was a big deal. Tanner didn’t even understand what that meant. That’s how little they know, or care, about what they’re selling.
Told us that financing would probably be better through our credit union, so that's nice. Friendly and helpful. Vehicle was clean.
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