15500 Los Gatos Blvd
Los Gatos, CA 95032
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sales Dept.
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It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!
Had to bring my diesel truck back in twice for same problem. First time mechanic misdiagnosed problem and then was out sick for about a week and could not install part. They apparently only have one mechanic that works on diesel engines. I was offered a free rental car for the week the mechanic was out. This repaired cost was over $2,000 dollars. A few days later I had to bring it back in for same problem. This time it was a part that was covered under an extended warranty. Did talk to the service manager in regard to recovering my $2,000 dollars but was told they would not give me a refund. He did offer a free oil change. Overall, I did find the staff pleasant but very dissatisfied with not refund my $2,000 since it did not fix the problem. Just a side note they were aware about this error code being a common problem which should have been repaired on the first visit under the extended warranty and no cost to me.
Timely and precise service with a good explanation of what is need ed. Great job
It’s sad, that a poor review is given to a family own business, based on dis-honest practice! We spend two days, looking at the only model truck on their lot. Only to find out when we were about to close the deal (MSRP+ their adjusted Dealer Mark-up) that the sales manager said an additional ~$950 will have to be added, because their window sticker price is wrong??! I guess it's assumed that what's another ~$950, on a near $70K purchase! With all the time and effort that we spend, we decided to walk, because of this deceiving practice. Disappointed! They are too greedy!
Transaction was smooth yet only getting one key with my car was unacceptable! I am not too Sure how well they guard your personal information Because I keep on getting bombarded with sales calls from third party vendors. I would probably buy there again if in need in the future.
Rick was excellent to work with, very friendly and thorough with the details of our purchase. We were looking for weeks for the right trick and were happy we made our purchase here!
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