Do not buy from this dealership. They will keep a car on the webaite for sale that has already been sold.

**** BUYER BEWARE*** We recently went to purchase a vehicle from Fontana Motors Direct and had an absolute horrible experience. We quickly learned they try to confuse their customers by sending multiple salesmen impersonating management to negotiate the vehicles price. Our fourth salesmen, Austin were very unprofessional, condescending and disrespectful. Austin became hostile and attempted to be intimidating when confronted about his attitude. We immediately ended the conversation and left the dealership. To make thing worse Austin had the audacity to call me the next day and act like nothing happened. It’s very unfortunate the management allows this kind of behavior to occur. It truly shows the morrow values of the dealership as a whole. Please take a few minutes to read their reviews on Google, Dealerrater.com, cars.com and Carfax.com and will see this is not the first time these issues have been addressed. To top it off, they are not even Better Business Bureau accredited and have had 24 complaints in the last 3 years. I highly advise you not to waste your time or money. Instead, I would purchase from a reputable dealership.

Very shady. Majority of the cars on the lot have structure and sever damage. They'll show you the Carfax showing minor damage, and claim that's the only damage, but beware they'll shove AutoCheck in the paperwork and have you sign acknowledgment of the structure damage without actually disclosing it. They also Changed the rate, bank approval, and payment without acknowledgment. I went back not ever 12 hours later and they threatened to have the car towed away if it was left there. They said it was driven off the lot so that they aren't responsible anymore, but they drove it off the lot, not me. They dropped the car off in-front of my driveway. They also refused to give me the contract and all signed documents when I asked, I kept getting the, "yes I'll give it to you later." And it was then emailed once it was infront of my home. They crossed out the lien holder name, and wrote in another without letting us know before emailing us the contract, then when i asked to confirm they responded with, "the approval is with whoever I want. I decide who to approve you with, at whatever rate I want." I have recorded calls with these people. They never provided their real names. The sleezy GM I spoke to over the phone said his name was Alex, there is no Alex at the dealers he said his name was then Will, there is no Will at the dealer. They used fake names, the guy Edgar, fake Will, fake Alex, and JP. They're all shady. The entire dealer is, and it's such a shame. They refused to take the cancelation fee of $750 dollars, only wanted cash. When I said why are changes being made, don't they get audited, he got upset, it hurt their ego, and refused to assist us afterwards. Great credit 853 credit score. They asked for 1k down, and said they got me an 8%. After hours, we got the cash, canceled the contract, and they didn't provide a cancelled contract form. We then walk out, JP followed and laughed said that he did disclose damages and when they didn't. He then said, "you're buying a used car so yeah it'll going to have damage. If you want one with no structure damage a new one." Sooo we did, that's what we get for settling. We drove to a franchise dealer, bought a new NX300 for only $30 more a month, $0 down. They also agreed what they did is illegal. And we didn't drive the car off the lot, and contract wasn't provided till 40 min afterwards, and changed. I have the recorded calls, and interaction while at the dealer. Filing report with the Better Business Bureau. Had to lock credit since they began sending it everywhere to upset us.

Go somewhere else. Not an honest dealership. They mislead and deceive the buyer. I dealt with it first hand and witnessed it with the people buying cars around me. The are your best friends and will tell you what they think you need to hear to get the car sold and you out the door. Once you drive that car off the lot, you are on your own. If something goes wrong with the car and you need to talk to someone, it’s nothing but crickets. They are very good at what they do and they expect the buyer to just be dumb and ignorant. Know exactly what you want before you step foot on any lot and stick to it. If they want to sell the car, they will agree to sell you the car. If not, it wasn’t supposed to be and move on. Go to Car Edge on YouTube and watch a few videos on what you should do and what you should know before stepping on that lot. I did and it saved me thousands in dealer mark ups and add ons. Now you’re empowered, educated, and as long as you stick to your guns, they cannot bully you into anything you don’t want. As long as you know your stuff and are educated on what you can demand, it puts the power in your hands, not theirs. Also, get as much back history on the car you’re thinking about buying. Is it a rental return, a fleet car, how many recalls does it have, any unreported accidents that wasn’t reported to car fax. Run the VIN number yourself, don’t rely on the dealership to ever tell you the truth about the car. Especially this dealership. Get prefinanced through your bank or credit union before you go and it shifts the power to you. If you do the financing through them, they will do everything in their power to make you pay for all the extra add ons.

They lie to your face and deceive you completely if they sense you’re inexperienced. Do not go here

Was mislead for two days. They asked for all my information wasted countless hours just to not even respond in the last stages completely just ghosted me. Be careful when talking to these people at this dealership they will def waste your time and then try to upsell you a cheaper vehicle than you want and they have no decorum to finish the conversation when they feel like they are done with you they will ghost you. Don’t waste your time with this dealership. Horrible customer service.