This was my first brand new car purchase! Evan and the finance person were FANTASTIC. Evan worked with me all day via text message!! Once we had picked a car and handled financing, I drove to Franklin to pickup the vehicle!! Evan had the car detailed and filled up with gas. He went with me on a test drive! He was genuinely as excited for me as I was!! He took his time and walked through all the features of the car and the app and what not. He made sure I was completely comfortable before he let me leave!! I will continue to by any vehicles my family needs from him as long as he is there and with Ford of Franklin always! The finance person was amazing as well! He was down to earth and as country as I am! We discussed where i lived and different funny stories about being younger. When it come to the paperwork, he slowed down and went through each page and line with me. He explained all the warranties and cash back that i was receiving. He made sure I was comfortable with everything before we finalized. Over all great experience!!

Jeff Dawson was very helpful finding us a car within our size and budget. We appreciate the help.

I had a great experience at Ford of Franklin! Miguel made the process super easy. I’ll definitely be back for my next Raptor.

We’ve bought vehicles from Jeff Dawson at Ford of Franklin for many years. Always top notch service.

Clean, friendly, pleasant - Felt like a good experience from the time we walked in the front door until we drove out the back door.

I called Lincoln of Franklin TN the morning of 8/2. I talked with sales person Alex Renfro and told him what vehicle we were looking at and wanted to buy. We arrived in the afternoon. We were there approximately 2 hours due to other buyers completing their purchase. The Nautilus had been detailed and was ready to go when we arrived. Great work Lincoln of Franklin.