745 Capitol Expressway Auto Mall
San Jose, CA 95136
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My experience was great Sam Reihaneh helped me get my first car i’m very pleased and leaving happy.
Tom loi Excellent service I’m gonna refer my family friend come to my car from him. Thank you.
Went to possibly reserve a Civic Si and was expecting SOME ADM, but good God! They don't even show prices on their website at all. They have a Civic Si that retails for $29, 255 that they bloat with "accessories" you do NOT need for a final price of $41,000. Somehow, I am not surprised. Disappointed, but not surprised. They are now on our Do Not Call/Visit list. I cannot recommend them in any way whatsoever.
I was looking at a used vehicle that was priced above the market value. I would have purchased if I could have gotten it somewhere in the market price. Then I was told they have a sale going on. When I got there and sat down to discuss the price one of the sales managers said they would not lower the price they had been offering for the last couple of weeks. I would not recommend this dealer to anyone as they wasted my time.
Not Happy with Online Advertising or sales. I live out of the area but monitor Sacramento area offerings daily and found this car within minutes of the posting. I called and requested pictures and information to buy but all I received was the run around with no ability to buy until it was inspected (understandably) and or offered to your reps personal list of “People waiting for a Sequoia”. I monitored the CarMax listing for pictures that never came, then reached out to Natividad Garcia repeatedly, only to find “The car was made available for sale and sold yesterday”. So, the car was sold without notifying me until after the fact. If a car is listed and I call within minutes, wouldn't you expect it was available and you could buy it? I reached out to Jon Hagen, the manager requesting reply, days later the silence is defining. Waisted my time and not very trust worthy in my opinion. What say you?
⭐️I see online only car so when I go the dealer the price I saw at the dealer was the same price as the online price when I go home I texted the sale ladies I offer the price she add extra $3000 more for the packages to the listing price but the package already including in the price for the listing the listing price already have the package that she said in there she also told me if I come there today to buy the car that package is free she also said the price online and dealer is not a real price but both prices are the same online and dealer I made the offer if ok I come to buy it if not that’s fine we will look for a different car I don’t want to waste her time and my time then she said the car market has changed. No more negotiating. We live in USA it’s freedom you can offer if not that fine we can go somewhere this Honda capitol sale lady have bad customer service. We buy the car the car is not for free.
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