745 Capitol Expressway Auto Mall
San Jose, CA 95136
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I recently purchased a 2025 Honda Pilot, and I can confidently say the entire experience was nothing short of exceptional. From the moment I walked into the dealership, I was welcomed with genuine professionalism and top-tier customer service. Sam, my sales representative, was knowledgeable, patient, and truly invested in helping me find the perfect vehicle. He took the time to understand exactly what I needed and never once made me feel pressured. It was clear he cared about making the process smooth and stress-free. Working alongside him was Robbie, the General Sales Manager, whose leadership and expertise really shone through. Robbie went above and beyond to ensure everything aligned with my budget and financing needs. Together, they made the entire process incredibly fast, efficient, and even enjoyable. They both treated me with respect, transparency, and care — qualities that are increasingly rare in the car-buying world. Thanks to them, I drove off the lot with a vehicle I love and complete peace of mind. If you’re in the market for a new car, I highly recommend asking for Sam and Robbie. Their service is second to none, and they genuinely redefine what it means to put the customer first.
My experience was great Sam Reihaneh helped me get my first car i’m very pleased and leaving happy.
Tom loi Excellent service I’m gonna refer my family friend come to my car from him. Thank you.
Went to possibly reserve a Civic Si and was expecting SOME ADM, but good God! They don't even show prices on their website at all. They have a Civic Si that retails for $29, 255 that they bloat with "accessories" you do NOT need for a final price of $41,000. Somehow, I am not surprised. Disappointed, but not surprised. They are now on our Do Not Call/Visit list. I cannot recommend them in any way whatsoever.
I was looking at a used vehicle that was priced above the market value. I would have purchased if I could have gotten it somewhere in the market price. Then I was told they have a sale going on. When I got there and sat down to discuss the price one of the sales managers said they would not lower the price they had been offering for the last couple of weeks. I would not recommend this dealer to anyone as they wasted my time.
Not Happy with Online Advertising or sales. I live out of the area but monitor Sacramento area offerings daily and found this car within minutes of the posting. I called and requested pictures and information to buy but all I received was the run around with no ability to buy until it was inspected (understandably) and or offered to your reps personal list of “People waiting for a Sequoia”. I monitored the CarMax listing for pictures that never came, then reached out to Natividad Garcia repeatedly, only to find “The car was made available for sale and sold yesterday”. So, the car was sold without notifying me until after the fact. If a car is listed and I call within minutes, wouldn't you expect it was available and you could buy it? I reached out to Jon Hagen, the manager requesting reply, days later the silence is defining. Waisted my time and not very trust worthy in my opinion. What say you?
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