1047 Roosevelt Avenue East
Enumclaw, WA 98022
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This is a great place to buy cars (new and used). There is a large variety of vehicles and good deals on prices. Gary Van Auken was especially helpful. His responded quickly to our questions and provided detailed answers. Very professional and knowledgeable person. Gary made car searching and buying processes easy and enjoyable. He really takes a good care of customers and cares about their satisfaction. He worked late when needed to make sure that he answered all requests and helped customers fully. I highly recommend this dealership to others.
Austin Sherbon and Patrick in financing are the best!! They made our truck buying experience amazing. They took good care of us start to finish. Highly recommend Gamblin and these two guys if you're shopping for a vehicle. Go see them you won't regret it!!
They did an awesome job, upfront and very honest. Nathan (our salesman) took time to ensure we knew what all the numbers were and if we have any questions he took extra care to answered them very clearly and concisely. I will definitely be referring my friends and family, and return when I need a new one!
Rick Kranz started gaslighting me because I didn't want to get the car. The interest rate they tried to give me was 24.99% and when I said I didn't want to get the car anymore, Rick started trying to make me feel bad about it. Don't go to them.
If I could zero stars I would. I have never left a bad review for anything before this. We purchased a vehicle from Gamblin motors this week. When we test drive the vehicle we noticed that it was pulling to the right. When papers were signed they put in that they would fix the issue. A few days later we received a call to schedule the service and that they had entered the incorrect vin on the vehicle we traded in and needed us to sign papers again. We arrived at 9 as discussed and we were supposed to sign papers at 10. We sat in the service lobby/waiting area until after 10:20 then decided we would go up and find whoever we needed to see. We were asked to sit at a desk and when he was done he would be with us. We sat there for 10-15 minutes while the person we were waiting for was chatting with someone in his office. It didn’t seem like there was any type of business happening, just chatting. I heard them start talking about how what is being done to end the homeless crisis is not working and how the idea is to tax everyone…this is when they shut the door and we again waited, for another 20ish minutes. It took just 2 minutes to sign. The feeling we got when we went in to purchase the vehicle and when we went back was a totally different vibe. They had their sale and we weren’t important because we weren’t there to buy anything. When we purchased the vehicle we were assured all vehicles they sell are thoroughly evaluated to ensure there are no issues fluids are good etc. I have attached a photo of the alignment prior and after the appointment. Clearly they didn’t evaluate this. When leaving the dealership we noticed that on the steering wheel the leather had a long gouge in it that previously wasn’t there. Our service person Chase and another man (not sure his name) came out and looked at it. The other man stated that’s been there for a long time, there’s dirt in it. There is no dirt in it at all, see the attached photo. This person was extremely rude and confrontational. He stated over and over this has been there, calling us liars and not providing any resolution. It defiantly has not been there and was not when we gave it to them. There is also little pieces hanging from the gouge, if this had been there for a while, those would have been worn off. He told us that there is a device that attaches to the steering wheel, but not in the location of the damage but there is no way for the device to slip and cause any damage. He told us he would need to talk to our sales person to see what he would like to do. Obviously we weren’t happy with his statement, the sales person had nothing to do with it. We left the dealership and are waiting for a call but the rude man that said it has been there for a while made it very obvious they will do nothing. However it happened, it happened during our visit to the service department. We will never go back for anything.
Best experience I’ve had:) as a young teen it came be scaring buying a car and hard to understand how everything that comes with it Im so thankful the team at gamblin motors where able to help me understand and find the perfect care for me! I am beyond happy will for sure come back in the future and I highly recommend them to family and friends!:) thank you again gamblin motors and Rick for the help!
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