I was really not looking forward to shopping for a new car, but Greg made it a great experience. He was an absolute pleasure to work with. He was knowledge and helpful throughout the whole process and never once was he pushy or did I feel pressured. Ultimately, I found more than what I was looking for. It was my best car buying experience so far. Sylvia in financing was pleasant to start with. She’s talkative and personable. Personally, I would have preferred a more efficient process as it took almost 2 hours and I already had financing through an outside source. There was one instance where a charge was dropped in that wasn’t part of my sales agreement. When I pointed it out, the whole tone of the interaction changed and became uncomfortable for the remainder of the time. It wouldn’t have been a big deal, mistakes happen, but her reaction to it and the awkwardness that followed left a bit of a negative impression.

The demonstration went through all of the safety features of the vehicle Thank you for providing this service

Great environment, comfortable surroundings and people. Angel Martinez was awesome and his knowledge of what each car had was very thorough. We definitely appreciated his expertise!

Mike Henry was excellent to work with and answered all our questions. We will call him when we return home and proceed with making a decision on what vehicle will be best for our family.

Kevin McDougal and Ethan Ward at Tucson Subaru provided excellent service. They were professional, knowledgeable, and incredibly helpful throughout the entire process. It was truly a pleasure working with both of them. What a great Team !

I had another excellent service experience at Tucson Subaru this morning on my 2019 Crosstrek. I made an early appointment for a brake fluid flush and key fob problem. A shout-out to my go-to service advisor, Dan Ford, for reminding me about a recommended service for direct injection engines which I added. I appreciated the video inspection by tech Julian. Dan and Julian had me back on the road in a very reasonable amount of time. Kudos to Tucson Subaru for exceptional service! Bill B.