Lucas was very patient, friendly with my car buying experience. Answering all our questions and providing exceptional customer service. Even after Lucas would call/text following up. I must say I have never received this type of service in any other of my car purchasing in the past.

Lucas was exceptionally helpful and knowledgeable. He helped with my purchasing process. This is an even harder process since I am an out-of-state customer. But, he made it so easy for everything. Great salesman 100% recommended to work with him.

The difference between this car buying experience and others in past years was huge. Every aspect of it was just easy, straightforward and professional. I first looked at the car I ended up buying, on Thurs, 10/30. I pre-submitted my info for credit check by phone on Friday. I then went in on Saturday, 11/1 to pick it up, writing a personal check in the pre-arranged transaction. The entire process took less than two hours. Lucas has been super responsive in the various times I have called or messaged him. Also a call out to Jose Ramirez, who pinch-hit for Lucas when I bought the car on Saturday. Seamless transition in helpfulness and cordialness. This included a tech briefing by Sean, the in-house "Technologist". What a nice touch and great perk to help get you on the road with that aspect already "dialed in". There were follow-up calls and emails from both Lucas and Jose after buying the car. Very nice. Writing this a week later, I went in today for a few minor things which needed attention on the car. I pre-arranged to meet Lucas and Nacho (Horacio) in the Service Dept. Again, the process was handled promptly, thoroughly and quickly. Net, net - there has been a consistent pattern here of great service and communication. I would highly recommend this dealer to anyone.

I am the out-of-state first time customer. Lucas help me out all of the aspect of my purchase. He made sure that I am comfortable every step in my purchase he is highly highly recommended very well trained sales person. I am very satisfied to work with him.

My experience buying this car was so easy. I flew in from Nebraska to buy this car and drive it home. I have bought cars I had found online before and have never had an experience as professional and comprehensive before. They had the paperwork and my car absolutely ready for me to quickly get back on the road home. The car is absolutely wonderful and I would trust these folks the next time im looking for a car.

I had a great experience working with Lucas and the sales team at Audi. They always communicated well and followed up frequently. I appreciate good service at dealers and don’t take it for granted.