Alfred El-Darazi

Alfred has always been very helpful! He’s understanding and compassionate!! I’ve always referred people to him and will continue to do so!!! He is amazing! Thank you so very much for eve He’s understanding and compassionate!! I’ve always referred people to him and will continue to do so!!! He is amazing! Thank you so very much for everything Alfred!!! You always make us feel like family!!! More

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Alfred was s absolutely the best. Very knowledgeable and would buy from him again. Thank you Alfred!! Very knowledgeable and would buy from him again. Thank you Alfred!! More

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I had a good experience with Alfred. He was helpful in the vehicle purchase process. He was helpful in the vehicle purchase process. More

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I love going to five star Ford to get a new cars. Everyone there is so nice and friendly. Alfred is always willing to help make sure that I am comfortable with whatever car I want at the time, even Everyone there is so nice and friendly. Alfred is always willing to help make sure that I am comfortable with whatever car I want at the time, even when I don’t know what I want! This is why I keep coming back when my lease is up! More

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We love Five Star Ford and how they put customers first! The process was straightforward and they worked with us to help us find a vehicle and pricing that met our needs. Truly the best dealership in DFW! The process was straightforward and they worked with us to help us find a vehicle and pricing that met our needs. Truly the best dealership in DFW! More

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Great experience with getting the truck. The salesman and finance guys were awesome thanks for the great job for both of you! The salesman and finance guys were awesome thanks for the great job for both of you! More

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Everyone we interacted with made us feel welcome and like family. Alfred was wonderful to work with to help us purchase our son’s birthday present. Carlos topped the deal by throwing in hats with a special family. Alfred was wonderful to work with to help us purchase our son’s birthday present. Carlos topped the deal by throwing in hats with a special Bronco hat for my son’s new Bronco Sasquatch. He’s going to have the best 15th birthday ever. More

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Alfred was absolutely amazing and helped me get where I need to be. Enthusiastic and fantastic! Tut Edwards was also amazing and went the extra step to help me get the best rate and meet my budget. 10/10!! need to be. Enthusiastic and fantastic! Tut Edwards was also amazing and went the extra step to help me get the best rate and meet my budget. 10/10!!! More

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This started off a great experience. Alfred was kind and courteous. He was not pushy at all. I expect salesmen to know just a little bit more about the car. There were several featur Alfred was kind and courteous. He was not pushy at all. I expect salesmen to know just a little bit more about the car. There were several features he was unsure of. The entire experience changed once I signed the dotted line. One of the keys was not working, Alfred told me to come back on Friday to have key programmed. When I arrived the key guy said he didn’t program keys for bmw. We had drive 40mins to get there. Alfred went on to say there dealer is not responsible for 2nd key and I would have to pay to replace. The key guy saw how bummed we were and said he would at least check the battery. He changed it and the key worked fine. At least the key guy cared enough to at least try. I also found several defects on the car the next morning. Granted I bought my car at round 8:45pm and I am aware it was used. I was not shown any pictures about blemishes or told about any of the blemishes. The lower front grill was missing a piece. There were also several scratches and some hail damage. Nothing major and not a deal breaker. As a customer I just want to be informed. The dealer did agree to replace tire. It took 2 1/2 weeks to get me in. They did but damaged my rim while doing so. I asked for pictures to see if it was there prior to. The matanience foreman said there were non but does see how the damage could have been done. I brought this to 3 people’s attention and they all agreed to fix. Even took my ID and insurance to setup loaner. Josh, the manager then ask me to go wait inside alone. He then comes in and says the scratches were already there. He presents me with pictures of every blemish on my vehicle. I asked to see date of photos but was not shown. Josh told me I would have to pay to have rim fixed but he knows a guy that can do it for cheap. At this point I will find my own person. If you buy a used car here, make sure you do a full walk through. As friendly as they may seem, remember they are salesmen and their goal is to make as much money of of you as possible. Honesty still goes a long way. I my case I still would have the car as it was nice overall and was fairly priced. More

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Alfred was great and made the process very easy! Having a great time with my new vehicle. Having a great time with my new vehicle. More

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