Ariel Ross

Good service Was good service, just dropped truck off they called Me when it was done. Everybody was friendly and nice. Defiantly insist people go there .. Good Was good service, just dropped truck off they called Me when it was done. Everybody was friendly and nice. Defiantly insist people go there .. Good job More

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Appt setup Went into the dealership to setup an apt for recall on my 2015 truck. They got my vehicle in on the spot and fixed the recall issue within 30 minutes Went into the dealership to setup an apt for recall on my 2015 truck. They got my vehicle in on the spot and fixed the recall issue within 30 minutes. No apt needed!!! More

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Outstanding Team We always have an outstanding experience with Fairbanks Lithia. Whether we are purchasing a vehicle (we are repeat customers), or getting services don We always have an outstanding experience with Fairbanks Lithia. Whether we are purchasing a vehicle (we are repeat customers), or getting services done, we are always taken care of to the highest standards. Ariel Ross, Elzie Garrett and Brandon Gilbert are always wonderful to work with, and are exceptional professionals. More

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Best Vette Service Ever My 2013 Vette had some problems that just didn't make any sense. I was VERY worried......like having a loved one in intensive care....maybe worse.... My 2013 Vette had some problems that just didn't make any sense. I was VERY worried......like having a loved one in intensive care....maybe worse...... I think Shana picked up on my level of concern for the Vette. We call it "the Vette" ....way more than a car. The team very quickly figured out what was causing the Vette's problems. The dealership showed great compassion in doing the work for N/C. I went down the road feeling that life again was worth living. In all seriousness upon four occasions now this service department has gone above and beyond. It is hard to buy a new Vette and not have confidence in a dealership's desire and ability to take good of the car....not like you could take it to the mechanic down the street. I will continue to purchase Chevy's because of the service I have received at THIS dealership. I have owned up to eight Chevy's at one time and been to many dealerships in Montana and Idaho so I speak from experience. Special thanks to Shana, Ariel and Bob. More

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Great service I came in looking to purchase a new Colorado pickup and found it was more than I wanted to spend started looking at the Buick encore and that is what I came in looking to purchase a new Colorado pickup and found it was more than I wanted to spend started looking at the Buick encore and that is what I left with. I called Brian Horn the day before( I purchased a few vehicles from Brian before he went into Finance) and asked who should I see. He suggested Rick Eagle. It was very good experience. I look forward to working with Briand and Rick in the future. More

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Oil Change and Recall service I was very impressed with the courtesy and friendliness of the personnel at this dealership and I wouldn't hesitate to do business here again - It was I was very impressed with the courtesy and friendliness of the personnel at this dealership and I wouldn't hesitate to do business here again - It was so easy! More

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