Billy (BadBoyBil) Arndt

Great dealership and excellent service from Frank Serverius in Sales and Rick Garcia the Finance Manager. I started the process online requesting to order a Ranger Tremor in late September and was l Serverius in Sales and Rick Garcia the Finance Manager. I started the process online requesting to order a Ranger Tremor in late September and was lucky enough to have Frank assisting me. In less than 24 hrs the vehicle was ordered, and I was provided the order #. As everyone knows, given the current situation vehicles (especially trucks) are hard to come by and Frank kept me up to date through the process and I took delivery on the 29th of December. Which coincidentally matched his prediction of when the truck would be here. I was pleasantly surprised that there were no games especially since I ordered via the X-Plan and they could have sold the truck for much more $$$, if they wanted to. Finally, if all that doesn't mean anything to you, how can you go wrong buying a car from Santa? Frank is Santa during the holidays at the neighboring Ford's Garage (also a great place), his church and even for plays. He also happens to be one of (if not the longest) tenured employee there which means something given the turnover in this industry. I'd also like to give a shout out to Rick Garcia in Finance that was very organized and made the process smooth and quick with no pressure while reminding me of 0% financing available. This is the 3rd vehicle I bought in 2021 and was among the best experience I have ever had and definitely the best Ford experience (10 of the 46 cars I've owned have been Ford). Finally, I was also surprised they are competitive on pricing for things like window tinting and spray-in bedliners so I had them do that, too. It was cheaper than the place I usually go to for those items and honestly much better jobs done on both. Billy Arndt helped me with those purchases. Everyone was very responsive, even after the sale....I realized I didn't have the code for the SecuriCode pad on my door (about 2 weeks later) and Frank got it to me in literally 2 mins within calling/texting him. More

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Great transaction and experience for my first Bozard purchase. Everyone was excellent and made the buying experience seamless! purchase. Everyone was excellent and made the buying experience seamless! More

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Been around the auto industry all my life.... and Bozard's management staff have put together an outstanding team. Very impressed! Highly recommend! Bozard's management staff have put together an outstanding team. Very impressed! Highly recommend! More

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I was just looking to see what Bozard had to fit my needs when Gregg reached out to me. My experience with him was perfect, unrushed, and completely satisfying. He helped me through the sale and afterward when Gregg reached out to me. My experience with him was perfect, unrushed, and completely satisfying. He helped me through the sale and afterwards, illustrating exactly why I always choose Bozard and send my friends and family here for the best products, sales, and service. Five stars all day Gregg! WELL DONE Sir! More

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Luis Crespo did a fabulous job! I’d been to 2 other Ford dealers with little help or interest. The games they played. I told Luis what I wanted, He brought the exact truck I’d been looking for and then told dealers with little help or interest. The games they played. I told Luis what I wanted, He brought the exact truck I’d been looking for and then told him what I would need to buy it! He was creative and fast! I cannot remember the last time I got what I wanted and was in and out of the dealership in about 90 minutes. Great job!! More

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First time Bozard buyer...Absolutely love my new truck!! Bought and accessorized at Bozard!! Cant say enough good about the Bozard team...I’ll definitely keep my business here! Bought and accessorized at Bozard!! Cant say enough good about the Bozard team...I’ll definitely keep my business here! More

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If only every business was as focused on customer service! This dealership was a "well oiled machine". Everyone we encountered, from reception desk to sales to finance to service to parts, was focused on cust This dealership was a "well oiled machine". Everyone we encountered, from reception desk to sales to finance to service to parts, was focused on customer service. Louis, our salesman went the extra mile through the entire process. Providing a great buying experience seemed to be their focus. And they succeeded. More

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A co-worker recommended buying my truck from Luis Crespo.. I began shopping around for a new F-150 about two weeks prior to talking with Luis Crespo. A co-worker gave me Luis' number from Bozard Ford and told I began shopping around for a new F-150 about two weeks prior to talking with Luis Crespo. A co-worker gave me Luis' number from Bozard Ford and told me to check with him. He told me that he bought his last truck from Luis and that he was very knowledgeable and very easy to work with. Since I live about an hour away from St. Augustine, Bozard was not my first choice initially, but I am so glad that I decided to give them a try. Luis listed to what I was looking for and helped me to find the perfect truck. He did not try to push me to get anything that I didn't want or need and he didn't blow up my phone trying to make a sale like literally ALL of the other dealerships that I had already been speaking with. He offered me a reasonable and fair price on my trade-ins and made sure I got the best price possible on my new truck. The other employees that I interacted with at Bozard were top notch as well. I highly recommend Bozard Ford in St. Augustine, especially Luis Crespo! More

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First new Ford First time buying a new Ford, so first experience with Bozard, it was like a new car buying experience should be. Very Pleasant. Luis was great and so First time buying a new Ford, so first experience with Bozard, it was like a new car buying experience should be. Very Pleasant. Luis was great and so was Billy who helped me choose a bed cover and set up the appointment to have a sprayed on bed liner. More

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Best experience buying a Ford!! Our team at Bozard Ford consisting of Jena Thomas, Ricky our finance officer and Andy was wonderful! They made the process smooth AND best of all the Our team at Bozard Ford consisting of Jena Thomas, Ricky our finance officer and Andy was wonderful! They made the process smooth AND best of all they were honest sales people! From the time we walked through the door which Jena held open for us , to when we left hugging her neck, we just could not have been made to feel more welcome. A great experience that we will recommend to all our family and friends. Thanks again. More

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