Bo Bozard

went to fix old truck ended up with new one I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what they remember. Between my Step Father ,Mom , Father and Step Mom brother myself since 1982. And .i was suppose to go in to have my 2013 F-150 worked on and was talking to Mrs Sonya Miller in the quick lube and told me about a sale up front and recommend to me to see MS Jena Thomas, Ms Thomas showed me a 2018 F-150 XL and she presented me a good deal and Mr Patrick Robertson helped alot with a decent trade in allowance for my 2013 F-150 STX , Mr Garcia arranged the financing and added a few toys to make my life easier and all but the few things I had to purchase for it Was done by Mr Billy Arndt due to a Mis communication on my part I had to wait about 3 hrs to finish deleivery of the new truck wasnt nobodies fault but mine and mine alone for that screw up. but The most interesting very polite and very cheerful young lady was the "Director of First impressions" Ms Hailey I really enjoyed her inner beauty as well as her friendliness and she actually cared if I was being cared for and comfortable Her Mom did a good job with her being soo young and all I took her for being much Older! LOL the only compliant i have is some of the Toys and gadgets where over priced and expensive you could get less else where like Oreilleys or Napa prime example is rain shades for the doors $130.00 when I got them at O'Reilleys same thing for $85.00 big difference but hey the people are great clean and Fun dealership had the deal done in a matter of 2 to 2 hrs 30 min . i was suppose to pick up the new truck on Saturday but went on Friday afternoon instead, see not their Fault at all I had to wait it was my fault for failure to talk to these folks !In the past i have dealt with Mr Bressler in the quick lube and Ms Bueno and Mrs ( Roberson) Miller now I wish her and her New husband the best in their new life together all are great diligent people > And I knew Letti and Bo Bozard most of my Life we all grew up together .! Its like coming home and doing business with friends and keeping our money Local in the ST Augustine community. More

by mda2172 Verified Customer Verified Customer

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John Ramirez and the entire management team were awesome. I felt like family at Bozard Ford the whole team worked diligently to get me the deal I wanted. I love this place so much I just purchased my 2nd vehi I felt like family at Bozard Ford the whole team worked diligently to get me the deal I wanted. I love this place so much I just purchased my 2nd vehicle from Bozard Ford. I am a customer for life. More

by FIRE327 Verified Customer Verified Customer

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Superior Attention The attention to my purchasing requirements and vehicle needs was superior. They listened and then they went to work. in short measure I had 4 excel The attention to my purchasing requirements and vehicle needs was superior. They listened and then they went to work. in short measure I had 4 excellent vehicles to choose from that met every detail I specified. Gregg Steinberg and James Oldham were nothing short of extraordinary in their work ethic and superior in their professionalism. The 2015 Honda Accord I drove off in was meticulously prepared and detailed for me. I was delighted in the entire process and grateful these two gents were in my corner the moment I walked onto the lot. Cudos to these two friends and cudos to Bozard leadership for having the wisdom to have these men in their employ. Letti .. Bo ... y'all did good. Theodore C. Polet More

by TCPOLET Verified Customer Verified Customer

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Nathan and the whole team were spectacular. Thanks everybody I don't remember everyone who helped me, which is why I chose random people on the list of "10 employees you worked with" (with the exception of Natha I don't remember everyone who helped me, which is why I chose random people on the list of "10 employees you worked with" (with the exception of Nathan and John). However, I'm sure those people are doing a great job as well. Thank you everyone! More

by pschumann496 Verified Customer Verified Customer

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Tire rotation, and warranty issues Bozard prides their business on honesty and Intrigity. Their employees in the Service Department work together to provide you the best experience Bozard prides their business on honesty and Intrigity. Their employees in the Service Department work together to provide you the best experience possible. Entire Dealership is Awesome. It really helps with Bozard picking up and delivering vehicles before and after they are serviced. You will not find better folks to work with. More

by sdavisjagx Verified Customer Verified Customer

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Awesome! The experience I had was fantastic! Went to look fell in love with my For Fusion. The way they treated me was more than I could have asked for . Very The experience I had was fantastic! Went to look fell in love with my For Fusion. The way they treated me was more than I could have asked for . Very informative and worked with me on an outstanding level . Left feeling great about my purchase and super happy it was such a great experience! More

by RNESTER11 Verified Customer Verified Customer

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Awesome as always Tom took his time with me, working mostly my text and email, to help me replace my Explorer. I looked at several models, then chose an awesome Escape Tom took his time with me, working mostly my text and email, to help me replace my Explorer. I looked at several models, then chose an awesome Escape lease! More

by williamshad4 Verified Customer Verified Customer

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Awesome and Outstanding!!! Just purchased a new 2018 ford Explorer from salesman Tom Krell. He was most polite, informative, and thorough in all his explanations. Tom covered a Just purchased a new 2018 ford Explorer from salesman Tom Krell. He was most polite, informative, and thorough in all his explanations. Tom covered all the options and recommended what would serve us better, including service and maintenance protection, which we ended up purchasing as well. He also covered various financing scenarios and helped us fill out all the proper paperwork for processing. The financing manager Erik was also outstanding in his care of us, even finding a tag already available that we could transfer to the new car, saving us hundreds of dollars. Excellent customer service!!! A day later, Tom Krell came over to the house, personally, across town, to bring us the owner's manual that had been missing from the glove compartment in the new car. That is indeed above and beyond . He then took the time to review all the electronics with me personally, and took a short drive with me so I would feel more comfortable driving the new car. THE BEST!!! More

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Excellent old fashion service Bozard provided the customer focused service that exceeded my expectations . Everyone I dealt with was kind, caring, and and enjoyable. My concerns w Bozard provided the customer focused service that exceeded my expectations . Everyone I dealt with was kind, caring, and and enjoyable. My concerns were addressed and handled in a very professional manner. I would not go anywhere else. More

by CANDECEG Verified Customer Verified Customer

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Great experience Traveled from SC to do business with this dealership. Staff very professional and courteous. Very accommodating. A special thanks to Bo Bozard for all Traveled from SC to do business with this dealership. Staff very professional and courteous. Very accommodating. A special thanks to Bo Bozard for all of his assistance. More

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