Brian Mello

Let me first say how much I hate the car buying process in general and being a woman has always made it that much more stressful. I dislike it so much that I drove my Yukon for over 13 years and 229,000 mi in general and being a woman has always made it that much more stressful. I dislike it so much that I drove my Yukon for over 13 years and 229,000 miles mostly to avoid the car buying process and car salesmen LOL. This changed when I went to Bozard when I was needing to trade. Brian made the experience so easy and never made me feel like I was being talked down to or manipulated. He was the consummate professional and so friendly. Everyone I worked with at Bozard during my buying process was fantastic. I'd recommend them to anyone, especially ladies who might have had a bad experience before and are putting off buying your next new car! Go see Brian - he will make you love buying a new car!! More

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Met with Brian Mello - he took care of the whole process with me from start to finish. I felt like we had a very good connection and made a fair deal without any frustration between us. I felt like he was with me from start to finish. I felt like we had a very good connection and made a fair deal without any frustration between us. I felt like he was honest and straight forward with me. I would definitely recommend him and this dealership to my family and friends. More

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I ordered a new Bronco sport and was excited to receive it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of sever it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of several days before finally speaking with Justin. He did not doubt me or make me feel as if I was ignorant and didn’t know what I was talking about while telling me there was nothing wrong with the brakes like the previous employees. I don’t remember all the names of the employees that dismissed me, but I do remember Matt in service. He drove the sport and when he returned he told me there was nothing wrong with them. I was dismissed once again. Then Justin stepped in and asked for me to bring my Bronco Sport up for them to do a throughout inspection. It took me a couple of days to feel comfortable enough to bring it back in. I sent videos to Justin of what the brakes were doing and how they were not working properly. After Bozard having the car for about a week I was told I would have to choose a different vehicle to trade my new sport in on. I have to be honest, at this point I was not hopeful. Justin handed me over to Brian to help me find something and to my surprise there happen to be a brand new Bronco delivered the day before and it came available the morning I had to start looking for something. Brian was extremely helpful and he listened to me and any concerns I had. Justin and Brian went above and beyond to make sure I left a happy customer. I have bought several cars from Bozard but this was the most pleasant purchase I could have had after everything I just experienced with the sport. I know the brake issue was not because of Bozard, but the first few people that wrote me off should have listened to me when I said there was something wrong with them. Instead they dismissed me and made me feel stupid for a lack of better words. I don’t know if they didn’t want to listen because it was a brand new car or if it was because a woman was telling them there was something wrong. I will always remember Matt and how small he made me feel. But I will also remember Brian for being so kind to me and helping me find something better than I could have ever imagined. I am extremely in love with my new Bronco! Thank you, Brian and Justin! More

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Awesome dealership to work with, Very fast and easy process. Would definitely recommend to others!! process. Would definitely recommend to others!! More

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Great dealership, service and staff. Bought multiple autos/trucks from Bozard Ford. The last two were bought from Brian Mello. He is great at what he does, no pressure, very professional Bought multiple autos/trucks from Bozard Ford. The last two were bought from Brian Mello. He is great at what he does, no pressure, very professional and an asset to the organization. Would highly recommend Brian and Bozard. Thank you Tim & Susan Todaro More

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Brian was the best salesman at bozard, customer service was 10/10 and buying process quick and easy was 10/10 and buying process quick and easy More

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Friendly team, knowledgeable sales associate, quick and easy process. Brian and the team gave me a great deal and I’d recommend friends and family to go see him. easy process. Brian and the team gave me a great deal and I’d recommend friends and family to go see him. More

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I have never been to a better ran dealership in my life. Service and sales is amazing. Brain Mello has helped us with two new vehicles and will get our business in the future. Because of this Im a loyal For Service and sales is amazing. Brain Mello has helped us with two new vehicles and will get our business in the future. Because of this Im a loyal Ford customer. We have had 3 different vehicles serviced here as well cannot say enough good things about this dealer More

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Easy to work with, very responsive even after the sale, no pressure sale,will come back for a forth time to buy a vehicle when ready for a new one no pressure sale,will come back for a forth time to buy a vehicle when ready for a new one More

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Great car buying experience. No high pressure sales or wasted time. Salespeople were upfront and transparent through the entire experience. No high pressure sales or wasted time. Salespeople were upfront and transparent through the entire experience. More

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