Brian Mello

THIS WAS THE BEST DEALERSHIP AROUND. WE HAD A WONDERFUL EXPERIENCE PURCHASING OUR VEHICLE. WE HAVE TOLD OUR FRIENDS AND FAMILY OF THE PLEASENT EXPERIENCE THAT WE HAD. WE HAD A WONDERFUL EXPERIENCE PURCHASING OUR VEHICLE. WE HAVE TOLD OUR FRIENDS AND FAMILY OF THE PLEASENT EXPERIENCE THAT WE HAD. More

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My personal sales adviser, Brian Mello, was an excellent sales rep. As I had ordered a vehicle that was unfortunately delayed in production, he carefully shepherded me through the process. I found him to be sales rep. As I had ordered a vehicle that was unfortunately delayed in production, he carefully shepherded me through the process. I found him to be fuly transparent and clear about all of the process. I would thoroughly recommend him to anyone who wishes to purchase a vehicle through Bozard Ford. More

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We love Bozard! Couldn’t have chosen a better dealer to work with. Everyone at Bozard is great to work with 😊 Couldn’t have chosen a better dealer to work with. Everyone at Bozard is great to work with 😊 More

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friendly team that’s care and was responsive and attentive when needed. Brian and the rest of the group were easy to deal with. attentive when needed. Brian and the rest of the group were easy to deal with. More

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Bozard Ford is a dealership of their word and worked with me on all requests. me on all requests. More

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This place is great! The staff is friendly and helpful. We have bought 4 vehicles from here. The staff is friendly and helpful. We have bought 4 vehicles from here. More

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Was impressed with the experience. No one pushed me into buying something and I was given the time I needed to decide without constant phone calls or messages. Everyone was very profe No one pushed me into buying something and I was given the time I needed to decide without constant phone calls or messages. Everyone was very professional and I will recommend my salesman to anyone I know. More

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Salesman Brian Mello is excellent. Helped me find 2 work trucks very quickly when I absolutely needed them. Definitely recommend this dealership for your next vehicle purchase! Helped me find 2 work trucks very quickly when I absolutely needed them. Definitely recommend this dealership for your next vehicle purchase! More

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Bought my F150 from Bozard during the pandemic. Took a while to get it but my sales advisor Brian Mello kept me up to date as to the progress and when I would get my truck. Always great and court Took a while to get it but my sales advisor Brian Mello kept me up to date as to the progress and when I would get my truck. Always great and courteous service from everyone in the Bozard dealership family. More

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I ordered a new Bronco sport and was excited to receive it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of sever it. The first time I drove it I mentioned there was something wrong with the brakes. I was pushed aside by several employees over the course of several days before finally speaking with Justin. He did not doubt me or make me feel as if I was ignorant and didn’t know what I was talking about while telling me there was nothing wrong with the brakes like the previous employees. I don’t remember all the names of the employees that dismissed me, but I do remember Matt in service. He drove the sport and when he returned he told me there was nothing wrong with them. I was dismissed once again. Then Justin stepped in and asked for me to bring my Bronco Sport up for them to do a throughout inspection. It took me a couple of days to feel comfortable enough to bring it back in. I sent videos to Justin of what the brakes were doing and how they were not working properly. After Bozard having the car for about a week I was told I would have to choose a different vehicle to trade my new sport in on. I have to be honest, at this point I was not hopeful. Justin handed me over to Brian to help me find something and to my surprise there happen to be a brand new Bronco delivered the day before and it came available the morning I had to start looking for something. Brian was extremely helpful and he listened to me and any concerns I had. Justin and Brian went above and beyond to make sure I left a happy customer. I have bought several cars from Bozard but this was the most pleasant purchase I could have had after everything I just experienced with the sport. I know the brake issue was not because of Bozard, but the first few people that wrote me off should have listened to me when I said there was something wrong with them. Instead they dismissed me and made me feel stupid for a lack of better words. I don’t know if they didn’t want to listen because it was a brand new car or if it was because a woman was telling them there was something wrong. I will always remember Matt and how small he made me feel. But I will also remember Brian for being so kind to me and helping me find something better than I could have ever imagined. I am extremely in love with my new Bronco! Thank you, Brian and Justin! More

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