CarPro Show

Rick Dike is the BEST sales rep. at 5Star Ford. Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or h Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or has the right vehicle available especially for his loyal repeat customers. Rick and his co-partner Lee Clanton who is the Tech. Guru really close the deal for customer confidence and repeat customer business. I highly recommend 5Star Ford and Rick Dike to anyone. More

Report | Print

Sincere, Professional Service They provided a caring and sincere approach to doing whatever is needed to make you feel comfortable and important in helping you find the right vehi They provided a caring and sincere approach to doing whatever is needed to make you feel comfortable and important in helping you find the right vehicle. They delivered my F-150 XLT to my home, which was about an 1.5 hrs, from Five Stat Ford. Furthermore, I notified Rick Dike I wanted a bed liner sprayed in the back of my F-150 and he communicated with me several times and got that done before my F-150 was delivered. More

Report | Print

Best auto buying experance ever I say and ad for a 2012 Ford F-150 SuperCrew and it was just what I was looking for. Drove to Five Star Ford In NRH which is a 90+ drive each way. I m I say and ad for a 2012 Ford F-150 SuperCrew and it was just what I was looking for. Drove to Five Star Ford In NRH which is a 90+ drive each way. I met with Sam Limo and he pulled the truck around for a test drive while my trade in was being appraised. The Truck looked great and drove great. My wife and I sat down with Sam to make the deal. Sam was a pleasure to bushiness with after a wonderful deal was reached we went to the finance man, this has always been a terrible experience in the past, boy was surprised. The finance man made the experience a real treat. This is a one of a kind dealership. More

Report | Print

Honest, courtesy and to the point My Salesman Rick was quick to respond even after hours to my emails give me the best price possible give what I wanted for my trade awesome, my financ My Salesman Rick was quick to respond even after hours to my emails give me the best price possible give what I wanted for my trade awesome, my finance guy Anthony was the fastest I have ever experienced and the tech guy Jimmie actually took the time to go over everything on the truck. I will go back again and again to Five Star More

Report | Print

rocky start, but very strong finish Things went uphill once I met Kevin at the door and he introduced me to Jim Rice, ace truck salesperson. Jim was very knowledgeable and great to work Things went uphill once I met Kevin at the door and he introduced me to Jim Rice, ace truck salesperson. Jim was very knowledgeable and great to work with and I ended up have a great experience with Jim and 5 Star team. I felt like I was important to them and they wanted my business and my trade in. I would recommend Jim and 5 Star to anyone. More

Report | Print

A truly painless car buying experience at Five Star Ford NRH I would like to relate what a pleasant experience I had when recently looking for a car. Jerry Reynolds from the Car Pro Show, after hearing what I wa I would like to relate what a pleasant experience I had when recently looking for a car. Jerry Reynolds from the Car Pro Show, after hearing what I was interested in, suggested I call Joshua Fichter, the GM at 5 Star Ford NRH. So I started out by making contact with Joshua, and described what I was interested in. I made plans to stop by on a Saturday afternoon. When I arrived at the dealership on Saturday, I was greeted by Joshua, who immediately introduced me to sales associate John Hilsinger to see what there was available for either a Ford Focus or a Ford Fusion. I quickly determined that a Ford Fusion would fit better. After looking at a couple of cars, I decided my prime candidate was a pre-owned certified 2016 Ford Fusion. I was 95% certain but wanted to think on it a couple of days. Fortunately it was still available on Tuesday. I took a test drive and decided this was what I wanted. I returned the following Saturday to take delivery. Thanks again for a truly painless and dare I say enjoyable auto buying experience! More

Report | Print

This was the best truck trade I have ever made. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. I felt like I had the red carpet treatment. This was my second vehicle traded here and there will be more in the future. I have always spoke very highly about this dealership and I will always continue to. Before driving off with my new XLT, I got to experience the world famous "TUT" experience in the finance department. I walked away with not only a great new vehicle but an education in the financial end of car buying. He really knows the business and is a great asset to the dealership. More

Report | Print

Great no hassle dealership all positive Our experience at 5-Star was very positive. Ours sales person, David, was excellent and helped us find the truck we were asking for and achieve the d Our experience at 5-Star was very positive. Ours sales person, David, was excellent and helped us find the truck we were asking for and achieve the deal we were after on our new F-150 Lariet. He was very helpful as we were wanting the V8 with Flex fuel as it is a tried and true engine and the cost of flex fuel E-85 is $0.50 per gallon less than regular Gasoline and the money stays inside the USA and Helping American agriculture. Our loan officer followed through with the closing as expected with the best rates FMC offered with discounts currently available. More

Report | Print

Great service and experience Went to this dealer via the Car Pro show. Met with Josh Fichter the GM personally who took me through the whole process quickly and seamlessly. No typ Went to this dealer via the Car Pro show. Met with Josh Fichter the GM personally who took me through the whole process quickly and seamlessly. No typical haggling and no pressured upsell. Got a great deal on my new 2016 F150 Lariat 4x4. Everything was customer-focused and personalized. The Finance guy was excellent ("Tutman"). Josh was great - and it felt like a family business. This will be my Ford dealer for life moving forward - could not be happier. More

Report | Print

New Truck I found a truck at Five Star Ford online and was very interested in it. I called my Salesman that I have dealt with that last eight years. I told him I found a truck at Five Star Ford online and was very interested in it. I called my Salesman that I have dealt with that last eight years. I told him what truck I was looking at and how much I could afford. He called back and told me to come see him that he had it worked out. My salesman came in early Saturday morning and I left with the truck by 11 that morning. Diron Lintz was my salesman and he will go out of his way to get you into a new vehicle and doesn't try to pressure you into more than what you can afford. Since 2006, I have bought seven vehicles from Five Star and through the same salesperson. I have had nothing but great experience both from customer service, the finance team and management. I recommend this place over any other dealership there is. More

Report | Print