
Carlos Hernandez
Sales Professional
Five Star Ford
6618 NE Loop 820
North Richland Hills, TX 76180
I've been proudly serving Ford Motor Company since 1999. I want to thank all my friends, family and clients for the years of support. I will continue to be here to facilitate all of your automotive needs and remain your trusted friend in the car business for many years to come. I have to because I have two children that I have to make sure succeed. Together, success is guaranteed.
Read more101 Reviews of Carlos Hernandez
December 17, 2021
Everyone we came in contact with was kind and helpful. We ordered a vehicle and love how easy the process was to order and pick up. We couldn’t be happier. ordered a vehicle and love how easy the process was to order and pick up. We couldn’t be happier. More
Other Employees Tagged: Rick Dike, CarPro Show
November 02, 2021
I had an amazing experience with this dealership! I live about 1 hour away, so it was important that I get as much accomplished before I even stepped foot on the dealership lot. I found my vehicle online, s about 1 hour away, so it was important that I get as much accomplished before I even stepped foot on the dealership lot. I found my vehicle online, submitted my information, and was connected with a salesman. Carlos verified the vehicle was in stock, sent me a video of the vehicle, got me an accurate price with all fee's included, and my car was washed and ready when I arrived at the dealership! All I had to do was sign my paperwork and I was out the door! Duy the finance manager was extremely nice and made the process a breeze! I could not be happier with my experience! More
Other Employees Tagged: Duy Nguyen
September 23, 2021
Carlos was extremely helpful. He answered all of my questions and made the process very simple and easy. I would definitely recommend Carlos. questions and made the process very simple and easy. I would definitely recommend Carlos. More
Other Employees Tagged: Brieanna Lopez
September 17, 2021
Alfred, Carlos, Kyle, and Sam were extremely helpful and nice. My wife and I were in a bit of a time crunch, due to our need to pick up our great grandson from school. They were all very helpful. They made nice. My wife and I were in a bit of a time crunch, due to our need to pick up our great grandson from school. They were all very helpful. They made our buying experience with Five Star Ford a joy. We will recommend Five Star Ford to all our friends and relatives. More
Other Employees Tagged: Alfred El-Darazi , Kyle Crowley and Sam O'Reggio
September 04, 2021
I called Five Star Ford in June to order a bronco sport for my son. Brieanna immediately was able to help me. From the beginning she answered questions promptly and detailed. She kept me apprised of the m for my son. Brieanna immediately was able to help me. From the beginning she answered questions promptly and detailed. She kept me apprised of the manufacturing timeline and delivery. More
Other Employees Tagged: Elbert (Tut) Edwards, Hector Cojulun, Brieanna Lopez
July 26, 2021
Grandpa is the best sales associate ever. A true pleasure to deal with Alfred, Jeff Crabtree snd David MIT Welch. Look forward to owning my Expedition Max Limited. pleasure to deal with Alfred, Jeff Crabtree snd David MIT Welch. Look forward to owning my Expedition Max Limited. More

Other Employees Tagged: Alfred El-Darazi, Jeff Crabtree , Siva David "MIT" Christos
February 20, 2021
This was a phenomenal experience ✅ 😊 When I needed a This was a phenomenal experience ✅ 😊 When I needed a good strong well capable truck for work I was stressed and worried, that is until the excellen This was a phenomenal experience ✅ 😊 When I needed a good strong well capable truck for work I was stressed and worried, that is until the excellent performance done by Carlos Hernandez and Brieanna Lopez for my motor vehicle needs. They quickly and stress freely found a truck that was a impeccable fit for me! I’ll be sure to send 5 Star Ford anyone I hear is looking for a Reliable and Beauteous vehicle 🚗 👍 More
Other Employees Tagged: Brieanna Lopez , Siva David "MIT" Christos
November 10, 2020
Service Mgr was nice in trying to explain. However it should not take 3 weeks just to diagnose if there is a problem. I agree that specialist would take longer to work on problem. As it was my vehicle wa should not take 3 weeks just to diagnose if there is a problem. I agree that specialist would take longer to work on problem. As it was my vehicle was there for 3 weeks to get an oil change and a recall on transmission. Nothing else was determined wrong. If Ford service takes that long I will reconsider who I choose in 3 years. More
Other Employees Tagged: John Maurice
November 06, 2020
I went to visit this current dealership yesterday, and your so called salesmen was very rude. Instead of helping he was judging and replying with rude comments. Will never ever return here. He had the aud your so called salesmen was very rude. Instead of helping he was judging and replying with rude comments. Will never ever return here. He had the audacity to say "ok so why did you come here then." REALLY i dont know why i came here now. All i wanted was to look at a certain car but instead he continued to judge so THANKS, you lost a sale GREAT WORK! More