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Carlos Hernandez
Carlos Hernandez at Five Star Ford

Carlos Hernandez

Sales Professional

Five Star Ford

6618 NE Loop 820
North Richland Hills, TX 76180

5.0
101 Reviews

I've been proudly serving Ford Motor Company since 1999. I want to thank all my friends, family and clients for the years of support. I will continue to be here to facilitate all of your automotive needs and remain your trusted friend in the car business for many years to come. I have to because I have two children that I have to make sure succeed. Together, success is guaranteed.

5.0

101 Reviews

101 Reviews of Carlos Hernandez

March 25, 2022

Dealership Rating
Employee Rating

Everyone here was genuine and honest! Would send anyone of my family members here to buy a vehicle! Two thumbs up! More

by dontreyf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam (black gentlemen)

December 17, 2021

Dealership Rating
Employee Rating

Everyone we came in contact with was kind and helpful. We ordered a vehicle and love how easy the process was to order and pick up. We couldn’t be happier. More

by tmwckw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Dike, CarPro Show

November 02, 2021

Dealership Rating
Employee Rating

I had an amazing experience with this dealership! I live about 1 hour away, so it was important that I get as much accomplished before I even stepped foot on the dealership lot. I found my vehicle online, s More

by NecieAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duy Nguyen

September 23, 2021

Dealership Rating
Employee Rating

Carlos was extremely helpful. He answered all of my questions and made the process very simple and easy. I would definitely recommend Carlos. More

by crucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brieanna Lopez

September 17, 2021

Dealership Rating
Employee Rating

Alfred, Carlos, Kyle, and Sam were extremely helpful and nice. My wife and I were in a bit of a time crunch, due to our need to pick up our great grandson from school. They were all very helpful. They made More

by kelvinandcheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfred El-Darazi , Kyle Crowley and Sam O'Reggio

September 04, 2021

Dealership Rating
Employee Rating

I called Five Star Ford in June to order a bronco sport for my son. Brieanna immediately was able to help me. From the beginning she answered questions promptly and detailed. She kept me apprised of the m More

by shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 26, 2021

Dealership Rating
Employee Rating

Grandpa is the best sales associate ever. A true pleasure to deal with Alfred, Jeff Crabtree snd David MIT Welch. Look forward to owning my Expedition Max Limited. More

by rawright0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfred El-Darazi, Jeff Crabtree , Siva David "MIT" Christos

February 20, 2021

Dealership Rating
Employee Rating

This was a phenomenal experience ✅ 😊 When I needed a This was a phenomenal experience ✅ 😊 When I needed a good strong well capable truck for work I was stressed and worried, that is until the excellen More

by jmvillarreal9275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brieanna Lopez , Siva David "MIT" Christos

November 10, 2020

Dealership Rating
Employee Rating

Service Mgr was nice in trying to explain. However it should not take 3 weeks just to diagnose if there is a problem. I agree that specialist would take longer to work on problem. As it was my vehicle wa More

by patwoodall52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Maurice

November 06, 2020

Dealership Rating
Employee Rating

I went to visit this current dealership yesterday, and your so called salesmen was very rude. Instead of helping he was judging and replying with rude comments. Will never ever return here. He had the aud More

by jackieloon
Customer Service
Friendliness
Recommend Dealer
No
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