Carlos Hernandez

Hassle free Carlos Hernandez is very knowledgable and low pressure. He met our every need and helped make it possible for us to upgrade to a Lariat complete with Carlos Hernandez is very knowledgable and low pressure. He met our every need and helped make it possible for us to upgrade to a Lariat complete with auto butler and bed cover installed before we drove it off the lot. Mr Hill worked with our credit union making me aware of options without pressure. More

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New f-150 Carlos extremely knowledgeable and helpful with our purchase. Finance was very smooth with no pressure. The word NO was not used and all our expectati Carlos extremely knowledgeable and helpful with our purchase. Finance was very smooth with no pressure. The word NO was not used and all our expectations were met. I used my credit union for financing and Mr Hill took care of all those details. More

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Awesome Experience Thank you Carlos for a smooth purchase. I love my new Ford Lariat. Great truck and great salesman! The Car Pro Show definitely steered me in the righ Thank you Carlos for a smooth purchase. I love my new Ford Lariat. Great truck and great salesman! The Car Pro Show definitely steered me in the right direction and Carlos is the greatest salesman I've ever worked with. Thanks again. Blessings Judy More

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Fantastic experience! Carlos (Charles) was my sale rep for the purchase of my 2016 Ford Escape. I could not be happier. He took the time to answer all of my many questions Carlos (Charles) was my sale rep for the purchase of my 2016 Ford Escape. I could not be happier. He took the time to answer all of my many questions as well as giving me important information I had not thought to ask. Elbert (Tut) was my finance person and he was also very thorough and took his time answering my questions. He was very patient. Both of these young men know their stuff and are greatly appreciated. This was my first time actually buying a brand new car. Five Star Ford is the place to go! * The reason for not giving 5/5 was related to the first sales person I was put with (we did not get along) but that was quickly remedied and I felt well taken care of with Carlos and Tut. Carlos also called a few days later to see if I had any further questions. More

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Daniel Taylor Proud F150 Platinum Owner Carlos was very knowledgeable about my latest purchase and easy to work with. He was the same way 3 years ago when we bought an Explorer from him. I w Carlos was very knowledgeable about my latest purchase and easy to work with. He was the same way 3 years ago when we bought an Explorer from him. I would definitely recommend him and your dealership to others. Also want to give a shout out to Sam in aftermarket. He was helpful and able to get my vehicle in and out with no issues. Tut Edwards was extremely helpful in finance. I can say he was the best finance person I have ever dealt with More

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Great experience I just purchased my first car from Five Star Ford experience the great team that this dealer has. A large inventory to chose from,new and pre owned I just purchased my first car from Five Star Ford experience the great team that this dealer has. A large inventory to chose from,new and pre owned vehicles. It's true that people make the difference. I recommend Five Star Ford. More

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Great experience I just purchased my second car from Five Star Ford and once again experience the great team that this dealer has. Not a hassle from beginning to end. I just purchased my second car from Five Star Ford and once again experience the great team that this dealer has. Not a hassle from beginning to end. A large inventory to chose from,new and pre owned vehicles.from sales to finance great people. It's very true that people make the difference. I defenly recommend Five Star Ford. More

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Amazing service, fantastic experience. Amazing sales man Carlos H. was phenomenal at getting me what I wanted. The team overall at this location work great to get me into my dream car at a Amazing sales man Carlos H. was phenomenal at getting me what I wanted. The team overall at this location work great to get me into my dream car at a great cost and payment. More

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Wonderful experience We have been buying cars here for 30 years and always have a great experience! I wouldn't go anywhere else! They make the buying process easy and get We have been buying cars here for 30 years and always have a great experience! I wouldn't go anywhere else! They make the buying process easy and get you in and out (if you know what you want!) We will definitely be back soon!! More

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I keep coming back! This is the fourth vehicle I have purchased from Five Star Ford. I have had the opportunity to have Carlos Hernandez as my sales person for the past f This is the fourth vehicle I have purchased from Five Star Ford. I have had the opportunity to have Carlos Hernandez as my sales person for the past five or six years. Carlos is a no-nonsense sales person, listens to the type of vehicle you need, and then works to get the sales price where it needs to be to close the deal. In finance, I had the "Wildman" experience. Kenneth Wilder was patient and professional as I double checked all the numbers to ensure accuracy. If I was not happy with the sales experience I would not keep coming back! More

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