Cesar Sanchez

Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone questions with clarity I love this place, I will highly recommend to anyone More

by A.FILSINGER Verified Customer Verified Customer

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El vendedor muy amable pero el carro no traía ni tapetes del heater no servia , del heater no servia , More

by chilikos05 Verified Customer Verified Customer

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We are pleased with the service that Cesar provided us. We are pleased with the used vehicle we purchased. We are pleased with the used vehicle we purchased. More

by MIKERESSEL Verified Customer Verified Customer

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They are shady they will try and switch the price’s on you and don’t take there word for anything I was promised 4 new tiers and only got 2 they said they would sell me 2 more at coast witch was a lie I f you and don’t take there word for anything I was promised 4 new tiers and only got 2 they said they would sell me 2 more at coast witch was a lie I found them cheaper in town More

by KMORGAN Verified Customer Verified Customer

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Cesear was absolutely terrible. Classic snake in the car dealership. Wasted not only hours but DAYS dealing with him. Finally was reached out to by a manager who was suppose to be l Classic snake in the car dealership. Wasted not only hours but DAYS dealing with him. Finally was reached out to by a manager who was suppose to be looking into options for me and never even got a call back from the manager. A shame cause if we couldn’t do business now we would’ve in the future and that’s ruined now. Never again will I go into Lithia Hyundai More

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This was my first time getting a car from a dealership, Holly jensen made my experience very easy and good! Holly jensen made my experience very easy and good! More

by NERGAARDMATT Verified Customer Verified Customer

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Cesar was professional and went all the way to ensure that as customers we are happy . Yet the only very important aspect of accepting the purchase of my car was not met by the dealership detailing depar that as customers we are happy . Yet the only very important aspect of accepting the purchase of my car was not met by the dealership detailing department since I was promised a clean interior yet despite keeping the car more than 10 days , it was not done properly and the leather seats plus ceiling were still dirty More

by TEDTHEPHILLYS Verified Customer Verified Customer

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This is a review that shows how snake oil sales tactics and extremely pushy bombarding sales team won’t stop or let you leave until they get what they want. I was shopping for a new vehicle. It so happe and extremely pushy bombarding sales team won’t stop or let you leave until they get what they want. I was shopping for a new vehicle. It so happened that I found the vehicle I wanted at another dealership, but that specific dealership didn't have the color I wanted. After looking online, I found the exact match and color at Lithia Hyundai of Reno. I live over an hour away, so I confirmed they had one they actually had 3 on the lot exactly the same. I decided it would be worth checking out. I drove in and verified the 3 on the lot were indeed the same exact as i was looking for. I never opened the door or drove a single one of the vehicles. I inquired about the $10K markup and told them that the other dealership didn't have ANY markup on the same exact vehicle. I explained that it would be silly if I paid $10K just to get the color I wanted. No No i rather wait and order one from the dealer closer to my home than spend that kind of money for no reason. I was fed excuse after excuse about why the markup was there. I made it crystal clear that unless the markup goes away like many other dealers regarding the same vehicle have done, I would leave. Then the old " sit here let’s talk and do some sort of square paperwork deal " whatever that means. All of a sudden, the markup disappeared however with the stipulation that THE DEAL MUST BE DONE RIGHT NOW!! I was not sure if I wanted to get my own credit union financing or pay cash or whatever the case, I shouldn't be pressured into something with tactics like this. After trying to get out of there I’m greeted by some sort of "manager" that tried to further talk me into it. Then a third "manager" shows up then some finance guy. Then I’m being pressured into over $4k of warranties that I repeatedly told them over and over " I DON'T WANT" I’m being told that they are required to push the extended warranties and service contracts. I don't care! I don't want it! I asked about the “ High desert protection package “ it has some sort of fabric protectant, paint protectant and a GPS tracking device. I wasn’t happy about the mandatory charges for the paint and fabric protector but I told them I didn’t want the GPS tracking device and would like it removed. I was told I would have to pay to have it removed and still pay for the device!!! Just wow! Meanwhile I have 3 people standing over me telling me to “sign this sign that, oh don’t worry it’s just a formality to get you the deal without markup “I kept telling them I wasn’t planning on doing anything today! I would come back tomorrow if I wanted to move forward. I was asked repeatedly for my personal info such as social security, date of birth etc. etc. I said no I don’t willingly give out that sensitive info to just anyone. I wasn’t even 100% sure on if I was seeking my own financing, paying cash or using their financing. So, there should be no need for that until a decision to use their financing has been made. I was told by one of the many managers that “Oh it’s to make sure you are who you say you are.” Ill furnish a driver’s license if that’s what you need for a test drive, but we didn’t even touch the vehicle. Later that day I called the dealership to make a decision. I was going to purchase the vehicle if certain financing parameters could be met, so I was ready to submit my data to run my credit and continue from there. I called the dealership and asked for my sales rep Cesar, I was told that they have never heard of a Cesar and no one works for them by that name. I was never given a card by anyone so I had no idea who the millions of managers names were. I went to their website found their staff section and found a couple of the managers and submitted a contact form. There was no direct contact info, so I left my details in the forms. Never heard back from anyone. not enough space for my whole review visit yelp.com to see the rest of the review. More

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