Chris Lewis

Alfred was great! He communicated well and often with us through the whole process. This dealership has a gem with him. The finance guy was great too. Understood wha He communicated well and often with us through the whole process. This dealership has a gem with him. The finance guy was great too. Understood what we needed and straight to the point. More

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Alfred was very helpful. He made the process very easy. We recommend him and Five Star Ford. He made the process very easy. We recommend him and Five Star Ford. More

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While looking for a new car I visited multiple Ford dealerships and the minute I step in at Five Stars Ford at Richland I saw a place full of energy, a lot of people smiling and I got a very good feeli dealerships and the minute I step in at Five Stars Ford at Richland I saw a place full of energy, a lot of people smiling and I got a very good feeling and I wasn't wrong. Bruce Eversole took care of me and guided me thru the whole process giving me recommendations, clarifying doubts and giving me an amazing service. He was so professional and respectful I never felt pushed or feel like another number(revenue). He delivered the car on time with all specifications and I got a very fair price for the car I traded. Regarding Bruce, he is so great, after my car got delivered he was following up to check how are things going and when I got an electronic issue he was concern and helped me to get the issue fixed. Regarding Five Stars Ford at Richland, everybody from the receptionist to the finance person, managers made me feel at home. In the future I'll continue making business with Five Stars Ford at Richland. Bruce, thank you so much. You rock man! More

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Good Service. Especially with Diron Lintz Sales Consultant. He was very personable, and kept me well informed the whole way. Especially with Diron Lintz Sales Consultant. He was very personable, and kept me well informed the whole way. More

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My wife and I recently bought a new truck from Sam Pack's Five Star Ford. I have bought many vehicles in the past and this was the easiest, less stressful purchase that I've ever made. I worked with Rick Di Five Star Ford. I have bought many vehicles in the past and this was the easiest, less stressful purchase that I've ever made. I worked with Rick Dike. Never had met nor spoken with him but from the first conversation I felt that I was first, appreciated and that I was being well taken care of. After my purchase, the whole crew from Rick to the finance office to the delivery was done with utmost attention to my convenience and understanding the features on the vehicle. I couldn't have asked for more from what the folks at SP 5Star Ford did for us. I just want to thank ALL of them from the Packs who put together such a great business to the personnel who work to maintain such a great place of business. More

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Carlos Hernandez was great with working with me to trade in my vehicle. This was actually my second time working with him and both experiences were great! There is no pressure when trying to find the right in my vehicle. This was actually my second time working with him and both experiences were great! There is no pressure when trying to find the right vehicle for me. Carlos worked hard to get me a fair deal to fit my budget. I really liked his communication through the process and the knowledge he showed. The great experience continued went I went to Finance and sat down with Chris Lewis. That was an easy visit. Chris had everything ready and what I liked on paper, just had to sign. Both my experiences have been excellent with this dealership and with Carlos. I was in and out in around 2 hours. I will be back for future purchases. More

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I had a great exprience purchasing my Ford Bronco Wildtrak from Rick Dike. Excellent service and was in and out in around 2 hours. Wildtrak from Rick Dike. Excellent service and was in and out in around 2 hours. More

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I have bought many new vehicles from Five Star Ford over the last 9 years and I have always got five star treatment, both during and also after the sale when I need service. My salesman Rick xxxx is expedie the last 9 years and I have always got five star treatment, both during and also after the sale when I need service. My salesman Rick xxxx is expedient, cordial and always does what he says he will do. All staff at Five Star are great to deal with and always put the customer first! I drive all the way from Tyler, Texas to deal with this dealership. Mickey R. More

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I was originally referred to Crystal Sanders by a friend because she loved her experience with her but she was not in. She quickly put me in touch with John Little who did everything possible to get me in t because she loved her experience with her but she was not in. She quickly put me in touch with John Little who did everything possible to get me in the car I wanted with the payments I needed. It was a great buying experience! Chris Lewis was our finance guy and was awesome to deal with, he didn't try to push anything extra on us and explained everything! Thank you all!! I would definitely recommend using them & will if I ever need to in the future! More

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I can honestly say this was the best experience I've ever had buying a new vehicle. I came in to talk with Crystal Sanders (without an appointment) but she was out, so I talked to her teammate, John Little. had buying a new vehicle. I came in to talk with Crystal Sanders (without an appointment) but she was out, so I talked to her teammate, John Little. He was respectful and easy to work with. I told him what I was looking for and he came through with exactly what I wanted. We had a deal worked out pretty quickly. Then I went in to see the finance manager, Chris Lewis. I'll tell you I was very pleased with my dealings with Chris. That's where a lot of dealerships work on you, trying to pressure you into buying additional add-ons. Chris showed me what service plans they had available and didn't apply any pressure. We were finished with the paperwork very quickly. Again, I am very pleased doing business with them. More

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