David Hill

Once again the best car buying experience. I have purchased/leased 3 vehicles from Five Star Ford, I go back because I know what to expect. They provide excellent, honest and exception service I have purchased/leased 3 vehicles from Five Star Ford, I go back because I know what to expect. They provide excellent, honest and exception service every time I go in. No games, no smoke and mirrors, just good price and good deals. Sam Limo was exceptional and I will buy from him again. More

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great every one was very helpful and friendly. u could tell they knew what they were talking about.this is my 1st ford after 5 toyota's so far so good. i co every one was very helpful and friendly. u could tell they knew what they were talking about.this is my 1st ford after 5 toyota's so far so good. i could not be more pleased. More

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it was a nice experience Jesus Valles was very kind, polite and helpful. Myron Martinez was very determined to help us purchase 2015 ford escape and I an very grateful for his Jesus Valles was very kind, polite and helpful. Myron Martinez was very determined to help us purchase 2015 ford escape and I an very grateful for his help. More

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Marisa Thompson made me feel assured and optimistic My experience was excellent from the beginning to the end. Everything from the first call back, the prequalifying, auto selection, test drive, closin My experience was excellent from the beginning to the end. Everything from the first call back, the prequalifying, auto selection, test drive, closing and the follow-up was a positive experience. When I walked away, I honestly felt that Marisa listened to my needs, found me the best deal, walked me through the process and she made me feel that she truly cared. Five Star Ford is fortunate to have her on their team. I will recommend Marisa to anyone that I know is in the market for a car. Thank you Linda Maher More

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Unbelievably Good Experience on Used Car We were trying to replace a 2009 Camry (purchased from 5 Star 18 months ago) which was totaled by someone blowing through an intersection. We loved th We were trying to replace a 2009 Camry (purchased from 5 Star 18 months ago) which was totaled by someone blowing through an intersection. We loved that car. Our salesman, Joe Farentelli (who sold us the Camry) told us about a Camry that had just been traded in. It hadn't been cleaned or serviced, but it was another 2009 Camry just like the one we lost, with less than half as many miles. The "check engine" light was on, but Joe assured us that would either be fixed or we wouldn't have to buy it. We paid for the car. This was on Monday. On Wednesday, we picked up the car. That evening, the "check engine" light came on again. We called Joe, he had us bring it back, and they serviced it again. We picked it up Thursday evening. Friday morning, the light came back on. We called again and they said bring it back. We did so. This time, 5-Star took it to someone who specialized in Toyotas. The car was fixed again, and now, a week later, it's running great. THAT is OUTSTANDING service! The car was technically sold "As Is", but they made sure it was in good running order. This is just one more example of why my family buys exclusively from 5-Star, and from Joe. We've purchased a total of 8 vehicles from them over the last quarter-century, and 5 from Joe. We highly recommend both! More

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second car bought Doreen was great like always, helped me get the car I wanted. The overall process was somewhat lengthy but the car was worth it. I was well taken care Doreen was great like always, helped me get the car I wanted. The overall process was somewhat lengthy but the car was worth it. I was well taken care of. More

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Best experiance I ever had buying a truck. Never experienced a hassle free car buying experience in my life until yesterday at Five Star Ford in North Richland Hills in Fort Worth. Rick Dike Never experienced a hassle free car buying experience in my life until yesterday at Five Star Ford in North Richland Hills in Fort Worth. Rick Dike was awesome and very patient. Very professional all the way through the process. Jimmie Mathews spent a better part of three hours with me making sure I understood all the bells and whistles that the 2018 Raptor offered. Could not be happier. More

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Amazing experience buying my first new car! My family and I have been coming to 5 Star ford for over more then 6 years and we are always taken care of. They do everything they can to make sure y My family and I have been coming to 5 Star ford for over more then 6 years and we are always taken care of. They do everything they can to make sure you are getting the best deal. More

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Excellent What a great experience, thank you Five Star Ford for showing respect and not having shark sales tactics. I went to two other dealerships before Five What a great experience, thank you Five Star Ford for showing respect and not having shark sales tactics. I went to two other dealerships before Five Star and one asked me to finance through them 6 times after that I went ahead and walked. I had already been approved through my personal bank. The second dealership tried to get me to finance through them as well and after I said no told me they couldn’t get a deal done on a truck, but could get me into a Ford Focus. The salesperson knew I was looking for a truck I took that disrespectful and walked. When I got to Five Star Ford a salesman by the name of John Hilsonger approached me. I told John exactly what I was looking for and what I needed my trade to be, without any hesistation John found me the truck I was looking for. John asked one time if I would consider financing with Ford and after I explained to him that I had my own financing that was the end of it (thankfully) I needed a certain number for my trade in and Five Star Ford was able to meet what I needed. We got the deal done and I will tell friends and family of the great experience I had with Five Star Ford. More

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Always a Pleasure My family and I have purchased a number of Fords at Five Star and it has always been a great experience. The sales team is pleasant and knowledgeable, My family and I have purchased a number of Fords at Five Star and it has always been a great experience. The sales team is pleasant and knowledgeable, and the finance and support folks make sure to keep that experience up right until you drive away in your new ride. I drive past about 6 other Ford dealerships on my way to Five Star and I will continue to do so for future purchases. More

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