David Hill

Helpful friendly staff. My husband knew what truck he was interested in. Crystal and John were extremely helpful every step of the way. My only issue was with David Hill. My husband knew what truck he was interested in. Crystal and John were extremely helpful every step of the way. My only issue was with David Hill. We had a quote and the brochure on an extended warranty that also covered dent repair and windshield crack offered through our credit union. Mr. Hill looked at the information we had and said he would meet the price. He did meet the price but it was for lower coverage. It was late around 10:30pm when we finished the loan paperwork. It wasn't until I was home and reviewed all the paperwork that I realized the police he provided was not the same. I cancelled the extended warranty the next day. I felt taken advantage of by Mr. Hill and I will not deal with him in the future. More

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GREAT PURCHASE EXPERIENCE I was looking for a 2017 Ford F-150 XLT truck - a certain color with specific options - that I could only find out-of-state (I live in Indiana). From I was looking for a 2017 Ford F-150 XLT truck - a certain color with specific options - that I could only find out-of-state (I live in Indiana). From my first conversation with Jeff Smith (Internet Sales) to my last, I knew my business mattered. A no-nonsense approach to getting the price I wanted, along with Jeff's diligence in providing me the details on taxes and fees, created an easy and outstanding purchase experience. When I arrived via Uber, my new Ford truck was parked front and center at the dealership - a nice surprise thanks to Jeff. Additionally, I had positive experiences with both David Hill in finance, and with Jimmie Mathews who provided on hands training for the Ford Sync/Sync 3 systems. A wonderful experience at Five Star Ford in North Richland Hills will cause me to consider a trip back to Texas when I'm looking for another new vehicle. More

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Returning Customer --- Again & Again We have purchased 10 cars from this dealership over the last 15 years, always using Rick Dike.. He has always gone out of his way to help us. He li We have purchased 10 cars from this dealership over the last 15 years, always using Rick Dike.. He has always gone out of his way to help us. He listens to what is important to us. Everyone at the dealership is always friendly and helpful. More

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New F150 I came in looking for a new truck, they were quickly able to show me what I was looking for. They made sure I got the truck with everything I wanted. I came in looking for a new truck, they were quickly able to show me what I was looking for. They made sure I got the truck with everything I wanted. It was a very smooth process and I enjoyed my interactions with the staff. Brieanna and Danny were wonderful throughout the process. More

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All-around great experience From the minute I walked in, John Hilsinger made me feel welcome and attended to. He warned me that he had other customers coming in, but he would mak From the minute I walked in, John Hilsinger made me feel welcome and attended to. He warned me that he had other customers coming in, but he would make sure he spent time with both of us, and he did. Everyone at Five Star is friendly and helpful and that helped seal the deal for me. Thank you for a great car-buying experience! More

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Excellent, quick purchase. I wanted a new Ford F150 and identified the features I wanted. I emailed several dealerships for pricing and availability. Travis Ferguson emailed me I wanted a new Ford F150 and identified the features I wanted. I emailed several dealerships for pricing and availability. Travis Ferguson emailed me back from Five Star Ford. They were competitive on price and the closest dealer to me. I arranged to test drive the two trucks I considered and made a decision on the spot. Purchased and out the door in about two hours. More

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Wonderful Service Carlos Hernandez was wonderful in helping me search inventory at other dealerships to find the exact car with the exact options I wanted. He was upfro Carlos Hernandez was wonderful in helping me search inventory at other dealerships to find the exact car with the exact options I wanted. He was upfront about everything and even told me which cars not to choose because of time on the lot and other factors. The honesty in the car buying experience was very refreshing. More

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Persistent and hard work Despite difficult F150 requirements that were specific for my trailer towing needs Marisa Thompson and her associates worked hard to meet my equipme Despite difficult F150 requirements that were specific for my trailer towing needs Marisa Thompson and her associates worked hard to meet my equipment and budgetary needs, This has been a consistent pattern of the last three purchases of vehicles from 5 Star Ford. As in the past, Marisa and her team came through for me with flying colors More

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Great experience with Rick Dikes I asked my Friends, Joe and Tressa Swinnea, what Ford dealership that they used and they said FiveStar and ask for Rick Dikes. Rick is down to earth I asked my Friends, Joe and Tressa Swinnea, what Ford dealership that they used and they said FiveStar and ask for Rick Dikes. Rick is down to earth and gets straight to thr point. That I like. Made the deal and am very happy with my purchase. More

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Best experience yet Justin Allerheiligen is the reason I keep going back to Five Star Ford. This is the fourth Ford I've bought from him and I think every time the experi Justin Allerheiligen is the reason I keep going back to Five Star Ford. This is the fourth Ford I've bought from him and I think every time the experience is better. I love that I can call Justin tell him what I want and what I need and he finds the perfect car for me. I highly recommend going to see Justin at Five Star Ford and buying a new car. More

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