David Hill

Fantastic! John was our car salesman. He was wonderful! He was understanding and instrumental in us getting into the vehicle that we wanted. We test drove 3 Esca John was our car salesman. He was wonderful! He was understanding and instrumental in us getting into the vehicle that we wanted. We test drove 3 Escapes before we found the one that we wanted. He was very patient with us during the entire process. More

Report | Print

Professional & Knowlegeable Transaction Five Star Ford and Mr. William May, the salesmen who I have previously bought from, makes purchasing an automobile a pleaseant experience. Mr. May is Five Star Ford and Mr. William May, the salesmen who I have previously bought from, makes purchasing an automobile a pleaseant experience. Mr. May is professional, knowledgeable and a no nonsense person who stays on point, knows his product and works for you to obtain the vehicle you desire! He will not only give the positives of what you're wanting, but any negatives that may pop up. He is there to sell you a car, but he is caring and honest in dealing with you. This is our second transaction with him, and probably won't be the last! More

Report | Print

Going the Extra Mile My husband and I went to Five Star Ford North Richland Hills yesterday looking to try and finance for a new truck. The first one to help us was Briann My husband and I went to Five Star Ford North Richland Hills yesterday looking to try and finance for a new truck. The first one to help us was Brianna and she worked long and hard gathering information and talking with management on our behalf. Also, Tony who we have bought two vehicles from before was hands on in helping before preparing a plan for a sale and after the sale getting into the truck and on line for what was needed. David Hill worked tirelessly all day getting us the best deal and interest rate. We have also purchased vehicles from him at least two other times and in our opinion he is the greatest asset that Sam Pack's could have. He is warm, friendly, hard working and truly cares about the customer. He is the reason we keep coming back. Thank you too to MM Ross for helping complete this deal. He was instrumental in the transaction and also a very warm and friendly man. Thank you so much for all of your help in obtaining another great vehicle. You have our business always. More

Report | Print

5 Star Review Very attentive, listened to me, helped with financing, went out of their way to help. Found the pickup I needed and allowed me to hold it for me until Very attentive, listened to me, helped with financing, went out of their way to help. Found the pickup I needed and allowed me to hold it for me until my wife came up. More

Report | Print

A great place to buy a car. In the past, I hated the thought of shopping and the whole process of buying a car. So much so I had delayed my purchase until it was a necessity. Whe In the past, I hated the thought of shopping and the whole process of buying a car. So much so I had delayed my purchase until it was a necessity. When I arrived at 5 Star Ford I had my defenses in place until I met John Hilsinger, my salesman. John is a professional. He was extremely helpful throughout the entire process of my purchase and I because of him and Finance person David Hill I actually had a very pleasant and enjoyable car buying experience. More

Report | Print

Just a wonderful experiience Had a great experience yesterday. The people at Five Star Ford was so helpful. Mark Lancaster went through the process of ending my previous lease wit Had a great experience yesterday. The people at Five Star Ford was so helpful. Mark Lancaster went through the process of ending my previous lease with me then explained how we would go through getting me my next lease. At the time I was not sure which vehicle I wanted. I had several in mind so we went through each one with Mark explaining to me the features of each one. I test drove several and once I decided which one to get then Mark made sure that I understand all of the features on the vehicle and answered everyone of my questions which just blow me away at how detailed he was on the vehicles. I will always use Mark in the future and will recommend him to any friend who is looking for a new vehicle. Thanks again Mark. More

Report | Print

Professional, friendly, and great to work with Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five St Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five Star. Marissa was very helpful in working through all of the options for the lease end and the lease on the new vehicle. David helped make the financing process go smoothly and quickly, and Jimmie did a great job going over all of the features on my new vehicle More

Report | Print

Service Beyond Expectations - King Ranch Purchase The sales, finance, and delivery process was professional, respectful, responsive and personal. From the moment you arrive at the dealership there is The sales, finance, and delivery process was professional, respectful, responsive and personal. From the moment you arrive at the dealership there is a culture of truth and integrity. Hats off to Jason, Kelly, David and Jimmy for making my experience a pleasure. More

Report | Print

No games ! Great service! I was taken care of very well. Every question I had was answered clearly. No games or hoops to jump through. Great service, awsome team. I was taken care of very well. Every question I had was answered clearly. No games or hoops to jump through. Great service, awsome team. More

Report | Print

Relaxed atmosphere, knowledgeable staff! This is not the first vehicle we've purchased from Sam Pack. His dealerships run like well-oiled machines. No hassles, can't say enough good things This is not the first vehicle we've purchased from Sam Pack. His dealerships run like well-oiled machines. No hassles, can't say enough good things about everyone we've dealt with! ;o) More

Report | Print