David Hill

Great experience! From the first day to the last, Carlos and Brieanna were very patient and helpful. They were very kind as I asked several questions. They were also ve From the first day to the last, Carlos and Brieanna were very patient and helpful. They were very kind as I asked several questions. They were also very down to earth and realistic, as I filled them in on what I needed in a car. They helped me find a vehicle that exceeded my expectations. Even through a situation that was a little different in delivery; they kindly maintained their patience, kept me up to date, and had driving into the sunset with my perfect vehicle. Another name to mention is David in the finance department, he got my paperwork arranged and put together. We discussed prices/payments which,let's face it, can be a very hard thing to discuss. He made me feel like I had a voice in the matter. The day I received my new car, Carlos was so helpful in teaching me how to operate the functions in the vehicle and spent an extended amount of time reviewing details, as I am always full of questions. He didn't rush me or act put-out at all. Carlos has sold me this car, and as long as he's in this business, he'll be selling me my next. Five Star Ford is a wonderful dealership, and Carlos has easily earned them a lifetime customer. Sincerely, Nicole G. More

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Visit to 5 Star Ford North Richland Hills Great service from Crystal and John. Impressive dealership with many options. Definitely did not feel any pressure. Both Crystal and John listened to Great service from Crystal and John. Impressive dealership with many options. Definitely did not feel any pressure. Both Crystal and John listened to what we were looking for and found us the right deal. The on,y negative I would say is that the process seemed to take longer than other dealers I've been to. Part of it may have been our end though. More

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Honest, Patient, and Knowledgable Sales Professional Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. Most salesman will lie/cheat/steal just to make a deal, but we never felt that way with Ken and he made the entire process a breeze. I would highly recommend Ken to any looking for a new/used vehicle in the DFW area. More

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Purchased 2 cars Randall was outstanding, not only on selling us one car but combining the purchase with a used car I saw for my son. Great teamwork, everyone helped g Randall was outstanding, not only on selling us one car but combining the purchase with a used car I saw for my son. Great teamwork, everyone helped getting the deal closed with a great, relaxed environment. The high pressure days appear to be gone and sales is taking a better approach, especially with the Internet being flooded with information that assist you if your making a great deal or not. I feel I can go back at any time with any concerns about the ford or even the jeep we purchased! More

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Best car buying experience ever! What makes a car buying experience the best ever? It's the people you deal with of course (and a good car deal helps too). John Hilsinger and David Hi What makes a car buying experience the best ever? It's the people you deal with of course (and a good car deal helps too). John Hilsinger and David Hill handled every aspect of the purchase with professionalism, knowledge and courtesy. The level of customer care is beyond expectations at this dealership and John was especially helpful in providing all the information we needed to purchase a car. We truly felt like part of the family. If you are looking for a one-stop shopping experience rather than travel from dealer to dealer, this is the place. More

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I won't go anywhere else Justin (sales) and David (finance) were amazing professionals who got us exactly what we needed in both a car and a financing package. Both Justin and Justin (sales) and David (finance) were amazing professionals who got us exactly what we needed in both a car and a financing package. Both Justin and David also acted as our advocates; Justin in making sure we got the exact car we wanted quickly, and David in making sure we got the absolute best financing. We were in and out with the exact car we wanted before we knew it. I've been buying cars for many years now and I've never had such a pleasant experience. More

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Great customer serv. Not enough words to describe. I had a big problem on my hands and they went above and beyond to resolve the issue... Could have not done it better, all the way from the Manager, I had a big problem on my hands and they went above and beyond to resolve the issue... Could have not done it better, all the way from the Manager, to my sales rep. Sam, Service Advisor ..Thank you for what you all did..... More

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Great car buying experience Enjoyed working with Diaz. He's a good dude and prolly the best car buying experience I've ever had so far. I would recommend him to anyone looking to Enjoyed working with Diaz. He's a good dude and prolly the best car buying experience I've ever had so far. I would recommend him to anyone looking to purchase a new vehicle. More

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Awesome experience! I bought a 2016 Ford Focus ST. After making an online inquiry, I was contacted by Chad Ritter, Internet Sales Manager. Let's just say he is patient, k I bought a 2016 Ford Focus ST. After making an online inquiry, I was contacted by Chad Ritter, Internet Sales Manager. Let's just say he is patient, knowledgeable and understands the perspective of the buyer. He knows how the business works and is superb at bringing the desires of the buyer into that world. I felt like I always had his attention and my concerns were always addressed. His communication skills are excellent and he offered several purchasing options considering all the rebate programs offered by Ford. Thanks Chad for a great buying experience! In the Finance Department, David Hill is equally awesome, David explained everything in a way that was understandable. He offered legitimate additional options for the purchase yet was not the least bit pushy when I declined. At one point when there was an issue between what I understood and what he understood to be the process, he took charge, involved that salesman and together they contacted Ford home office to resolve things. I am totally satisfied with how I was treated and with my dealings with David and the finance department! Thanks David! Thanks Five Star Ford North Richland Hills! More

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Simple and easy buying experience This dealership has an incredible invenotry, and because of that it is no problem finding the exact model vehicle you want. My salesperson was great i This dealership has an incredible invenotry, and because of that it is no problem finding the exact model vehicle you want. My salesperson was great in finding me exactly what I wanted and was extremely knowledgeable in the F-150 models. He was able to answer every question I had and very polite in negotiation. More

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