Dawn McStine

great experience They did a great job, and I couldn't ask for a better service department. Keep up the great work and I'll keep coming back every time. They did a great job, and I couldn't ask for a better service department. Keep up the great work and I'll keep coming back every time. More

by probertson6 Verified Customer Verified Customer

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Nocatee Resident Excellent service. Service rep is outstanding! She can be trusted in every way.My daughter also gets her car serviced here and couldn't be happier wit Excellent service. Service rep is outstanding! She can be trusted in every way.My daughter also gets her car serviced here and couldn't be happier with the service. More

by Nocatee Resident Verified Customer Verified Customer

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Good stuff Terrific advice/ information by service rep Dawn Nelson. Very much appreciate quick in/out based on appointment. Also, it a minor item, but getting a Terrific advice/ information by service rep Dawn Nelson. Very much appreciate quick in/out based on appointment. Also, it a minor item, but getting a car wash is great- you all got rid of green pollen & road dirt from drive down Mn👍 More

by JOHNREESOR Verified Customer Verified Customer

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Lincoln Concierge Service - NOT Not sure Bozard really wants me to write this review. I bought a Lincoln MKZ, beautiful car, handles well, no problem with the vehicle but the Lincoln Not sure Bozard really wants me to write this review. I bought a Lincoln MKZ, beautiful car, handles well, no problem with the vehicle but the Lincoln Concierge service I was promised has all but dried up. The young lady I was dealing with has moved into sales and while I am very proud for her, I really miss the personal touch she offered to me as a Lincoln owner. By the way when I called and said who do I ask for ti arrange my service call; she stepped up and volunteered to pickup my car and bring me a courtesy car which was great since that really is not her responsibility anymore. When I received a text my car was ready I volunteered since I was only a few minutes from the dealership to return my courtesy car and pick mine up. By the way my husband also authorized new tires as a part of my service. to continue, I spoke with Dawn at the service center and told her I was on my way and she responded great see you in a few. Less than 7 minutes later I walked in to met Dawn who I have never met and she had decided to go to lunch. OK, not happy but everyone needs to eat right. So I paid my ticket was handed by keys and told I was down the row out front. I was less than thrilled when I discovered my car had not been cleaned as promised by my Lincoln Concierge Service NOT! The MKZ is great little car but if I am not going to get the service as promised; I am sure I can buy another comparable car for less money and with less expectations. Like I said not sure you guys really waned my review. More

by MDPITTMAN Verified Customer Verified Customer

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Exhilarating I have interacted with many, many service departments over the years - Bozard Ford is second to none! Everyone that I encountered was super friendl I have interacted with many, many service departments over the years - Bozard Ford is second to none! Everyone that I encountered was super friendly and very professional. More

by truckwars Verified Customer Verified Customer

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Called, Quick Lane for a reason! Stopped in to see about an appointment for a wheel alignment. The service rep "Dawn" was very friendly and eager to help. She got me in that day and Stopped in to see about an appointment for a wheel alignment. The service rep "Dawn" was very friendly and eager to help. She got me in that day and out in no time. I only gave it five stars because there wasn't a six option! More

by ROUND2FISHING Verified Customer Verified Customer

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Top notch service The service department here at Bozard Ford never disappoints, with there winning service writer Jeff Sparks and Ed Roberts overseeing both service de The service department here at Bozard Ford never disappoints, with there winning service writer Jeff Sparks and Ed Roberts overseeing both service departments kudos too John Douglas manager of the Quick Lane with there auction pack quick service technicians are always and ready to take care of your service related problems More

by ss1971454 Verified Customer Verified Customer

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Excellent Service I have been using the Quick Lane since it opened and I have never been disappointed. The attention to detail is truly outstanding. All the people have I have been using the Quick Lane since it opened and I have never been disappointed. The attention to detail is truly outstanding. All the people have been extremely friendly and have always gone the extra mile to provide the best customer service. More

by RichPort Verified Customer Verified Customer

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Just an oil change I could go to the nearest dealer but I don't. Prefer the Bozard/Ford Quick Lane folks. They're polite and do good work, and my preference. Bought it t I could go to the nearest dealer but I don't. Prefer the Bozard/Ford Quick Lane folks. They're polite and do good work, and my preference. Bought it there, service it there. More

by eaglesr244 Verified Customer Verified Customer

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Regular service on my F250 Came in without an appointment for an oil change and tire rotation and received great quick service! Truck was picked up later in the day and had been Came in without an appointment for an oil change and tire rotation and received great quick service! Truck was picked up later in the day and had been washed and vacuumed as well. Thank you More

by chines1423 Verified Customer Verified Customer

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