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Donald Ostrom
Donald Ostrom at Lithia Hyundai of Reno

Donald Ostrom

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5
66 Reviews
4.5

66 Reviews

66 Reviews of Donald Ostrom

October 19, 2022

Dealership Rating
Employee Rating

I love Lithia Hyundais service department. They are so professional and do such great work. I tell my friends to take their cars there even if they aren’t Hyundais. They kick xxx. Tabitha Ma More

by Wildernesstom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Jeremy Olsen, Bryan Mazariegos , Tabatha Culver, Matt Franceschini

Oct 20, 2022

Lithia Hyundai of Reno responded

Thank you so much for the wonderful review! We appreciate the shoutouts and are always here to make your service visits professional and seamless. See you again soon at Lithia Hyundai of Reno!

September 15, 2022

Dealership Rating
Employee Rating

Lance is always professional and helpful and does perfect job in timely manner. I think he is due for raise More

by BEHZADJAMI62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Jeremy Olsen , Tabatha Culver, Matt Franceschini

Sep 16, 2022

Lithia Hyundai of Reno responded

Thanks for the kind words and shoutout to Lance! We take pride in getting you back on the road as quickly as possible. See you next time at Lithia Hyundai of Reno!

August 10, 2022

Dealership Rating
Employee Rating

You guys are awesome, so courteous and professional. Lance has always taken care of me with outmost respect and professionalism. More

by BEHZADJAMI62
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Ashton, PJ Pourjami

Aug 11, 2022

Lithia Hyundai of Reno responded

Hello, thank you for sharing your feedback about Lance! Let us know how else we can help in the future!

June 30, 2022

Dealership Rating
Employee Rating

Got me in and out in a timely manner & were very helpful and courteous period. More

by GPOPKISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ashton, Matt Franceschini

Jul 02, 2022

Lithia Hyundai of Reno responded

Our Service Staff strives to provide timely, helpful, and courteous experiences here at Lithia Hyundai of Reno. We would be delighted to assist you again!

June 17, 2022

Dealership Rating
Employee Rating

Great service! Excellent work! Life long friends. Lance, tabither lol, an Matt A. Great work! More

by Parkerjw28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Everett Clunie, Hai Ngo, Jeremy Olsen, Bryan Mazariegos , Matt Ashton, Tabatha Culver, Matt Franceschini

Jun 18, 2022

Lithia Hyundai of Reno responded

Lithia Hyundai of Reno is thrilled to see that you experienced excellent work from our Service Team! We appreciate having you as a valued customer and look forward to seeing you again.

June 07, 2022

Dealership Rating
Employee Rating

I love the service from Don Ostrom. He is the reason I take my vehicle to Lithia Hyundai of Reno. Every service quote he has given me has been lower than all other quotes, Everything More

by LITHIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Lithia Hyundai of Reno responded

Hello, we appreciate your awesome feedback about Don and look forward to working with you again in the future!

April 25, 2022

Dealership Rating
Employee Rating

Good service, friendly folks, and I didn't have to wait very long. I will come back. More

by BPADEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

Apr 27, 2022

Lithia Hyundai of Reno responded

Hello, we appreciate your positive feedback and look forward to seeing you again!

April 13, 2022

Dealership Rating
Employee Rating

We bring both our cars in for oil changes, tire rotations and mileage services. The guys at the service desk are quick and friendly. We were told we needed new tires as the tread was bad. The tires only had More

by ODISSHEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

Apr 13, 2022

Lithia Hyundai of Reno responded

Thank you for taking the time to leave us this valuable feedback! We hope that we can make your next visit a 5-star experience.

March 27, 2022

Dealership Rating
Employee Rating

Patience, professionalism, thorough explanation of my automobile’s problem and solution. Don O. is a man I recommend with highest confidence. -Benjamin H. Martin More

by LITHIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Lithia Hyundai of Reno responded

Hi Benjamin, we truly appreciate your recommendation and are glad to see Don was patient and professional. We look forward to your next visit!

March 24, 2022

Dealership Rating
Employee Rating

Great service Department Everyone is always willing to help great teamwork they always do what I asked them to get done More

by RSTOYS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Otto Sandoval-Carpio , Matt Ashton, Tabatha Culver, Matt Franceschini

Mar 29, 2022

Lithia Hyundai of Reno responded

Hello, we're pleased to see our service department provided you with great service during your visit. Come see us again in the future!

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