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Donald Ostrom
Donald Ostrom at Lithia Hyundai of Reno

Donald Ostrom

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5
66 Reviews
4.5

66 Reviews

66 Reviews of Donald Ostrom

March 11, 2022

Dealership Rating
Employee Rating

I truly appreciate the care and guidance of Brett in the service center at Lithia Hyundai of Reno. It’s tough trusting my car with just anybody, but he really took care of me. Honestly, all the service reps More

by cheraecozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Lance Smith, Cuong Ngo, Hai Ngo, Otto Sandoval-Carpio , Matt Ashton, Lucas Bragg, Matt Franceschini, Brett Roderick

Mar 23, 2022

Lithia Hyundai of Reno responded

Hi Cherae, it's wonderful to see Brett took great care of you and your vehicle during your recent visit. Until next time, enjoy the road ahead!

March 09, 2022

Dealership Rating
Employee Rating

They are quick and effective. Overall the whole experience is easy Peezy. Almost seamless. Love the experience. More

by EDDIEZELAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everett Clunie, Hai Ngo, Chantel Hughes, Devin Rogers, Drea McGiffin , Tabatha Culver, David Lennox, Bryan Ogg, Christopher Osorio

Mar 09, 2022

Lithia Hyundai of Reno responded

Hi Eddie, we love that you loved the experience you had while visiting us. We appreciate your business and look forward to working with you again!

February 24, 2022

Dealership Rating
Employee Rating

Matt Franceschini is so helpful! He really makes the experience a good one. He’s always pleasant and upbeat. More

by GRACELITTLE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

Feb 25, 2022

Lithia Hyundai of Reno responded

Hi Grace, we think its great Matt is always pleasant and helpful when you visit. Until next time, safe travels!

February 08, 2022

Dealership Rating
Employee Rating

My service technician, Gary Popkiss, is always thorough & completes the work in a timely manner. More

by klaine4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Thomas

Feb 08, 2022

Lithia Hyundai of Reno responded

Hello, it's great Gary works quickly to get your vehicle in and out in a timely matter. We look forward to seeing you again!

November 12, 2021

Dealership Rating
Employee Rating

Great service, great communication and friendly, honest people. What more could one ask? Reno Hyundai is great! More

by RTERNAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver, Matt Franceschini

January 18, 2021

Dealership Rating
Employee Rating

The service department is 2nd to none!!Friendly, The service department is 2nd to none!! Friendly, helpful, fast, courteous. If they didn't have the right answer they would get it for you More

by HOPPY5_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Tabatha Culver, Matt Franceschini, Tom Kirklin, Brett Roderick

November 19, 2020

Dealership Rating
Employee Rating

PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elant More

by MAJIDJANFADA82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chantel Hughes , Matt Ashton, Tabatha Culver, Matt Franceschini, Tom Kirklin, Junior Rivera

November 04, 2020

Dealership Rating
Employee Rating

5 Stars!! Matt in Sales is amazing!!! We traded in my Escalade for a BMW X5. When we got the BMW home it started pouring out coolant. Called Matt and he arranged for a tow truck. My BMW is getting fixed More

by kelliealphin16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lennox, Mathew Reed

May 01, 2020

Dealership Rating
Employee Rating

Tabatha takes care of all of my cars, even my kids cars. She works with me on managing the costs, which is very helpful because like everybody else, I’m overworked and under paid. Very thankful for the t More

by 1scottrobert
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen , Matt Ashton, Tabatha Culver, Matt Franceschini

March 27, 2020

Dealership Rating
Employee Rating

Professional, friendly and clean, made it easy to trade in my car and upgrade to my new vehicle. Got exactly what I wanted. I would recommend and I will definitely consider purchasing my future vehicles he More

by EBOUNS530
Recommend Dealer
Yes

Other Employees Tagged: Christopher Osorio, Mishawn Roach

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