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Dustin Yinger

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

BIRTH PLACE: GLENDALE, AZ PREVIOUS OCCUPATION: LAW ENFORCEMENT HOBBIES: HUNTING, CAMPING, BASEBALL/SOFTBALL, HIKING, OUTDOORS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEES/FAMILY ENVIRONMENT FAVORITE MOVIE(S): GLADIATOR, STAR WARS, LORD OF THE RINGS

4.9

228 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English

4.9

228 Reviews

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228 Reviews of Dustin Yinger

March 22, 2022

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Employee Rating

I brought my ‘22 Santa Fe in after another dealership was unable to diagnose and fix my problem with all my collision lights were on, ABS light was on, and my cruise control wouldn’t work they got it in was unable to diagnose and fix my problem with all my collision lights were on, ABS light was on, and my cruise control wouldn’t work they got it in as soon as they were able to. Found it was a speed sensor problem and it had to be replaced, they ordered the part got it fixed and the problem has not returned. More

by Nicole.pierce8504

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 23, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for bringing in your vehicle. Our team was happy to have been able to provide your vehicle with the service it needed. We really appreciate your review and hope to see you again soon. - Rick Trinkl, General Manager

March 19, 2022

Dealership Rating

Employee Rating

I planned ahead to drop my car off and didn’t experience the frustration of a two hour. Wait for an oil change which has been the case in the past. Service manager was proactive in letting me know how busy the frustration of a two hour. Wait for an oil change which has been the case in the past. Service manager was proactive in letting me know how busy Fridays are and all went well. More

by Mtiernagh

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 19, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a quick and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

February 08, 2022

Dealership Rating

Employee Rating

Dealership is awesome and they respond quickly Great customer service and honesty. I will keep the referrals coming. customer service and honesty. I will keep the referrals coming. More

by Hamblin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris DiPiro

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Feb 08, 2022 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

December 17, 2021

Dealership Rating

Employee Rating

Service for my oil change and tire rotation was efficient and timely. Staff is pleasant, happy and welcoming which seems to indicate that this is great place to work. I would recommend this service departmen and timely. Staff is pleasant, happy and welcoming which seems to indicate that this is great place to work. I would recommend this service department. More

by Jlafayette

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 20, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for your positive recommendation! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Rick Trinkl, General Manager

December 04, 2021

Dealership Rating

Employee Rating

Very efficient and thorough. Friendly and knowledgeable service techs who keep you abreast of the work and problems, if any, with the vehicle. Work was completed by time promised. service techs who keep you abreast of the work and problems, if any, with the vehicle. Work was completed by time promised. More

by Sidewinder

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 06, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

December 02, 2021

Dealership Rating

Employee Rating

Despite their service center being so busy, their team is courteous and quick with their service. I appreciate the details provided after the service to ensure that my vehicle stays top notch for the life o courteous and quick with their service. I appreciate the details provided after the service to ensure that my vehicle stays top notch for the life of the car. More

by Joechip21

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Dec 03, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 27, 2021

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Employee Rating

Dustin took care of second oil change...he is prompt, attentive and professional..beyond and above customer service...we will be back for the 3rd and the 4th despite the distance... attentive and professional..beyond and above customer service...we will be back for the 3rd and the 4th despite the distance... More

by P&M in San Tan Valley

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeff Alves, Jorden Smart , Rick Trinkl

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Nov 29, 2021 -

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. I will make sure they get the recognition they deserve. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

November 24, 2021

Dealership Rating

Employee Rating

The wrong address was put in for Lyft. After 30 minutes, I’m asking where’s my ride. The address was corrected & ride showed in 2 minutes. Driver told me he was across the street for last hour. RE: car. It I’m asking where’s my ride. The address was corrected & ride showed in 2 minutes. Driver told me he was across the street for last hour. RE: car. It’s been awful service for years. I expected better with a different advisor.still ugly. Raring my customer experience = ZERO. More

by Still NOT Good!

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ashleigh Ray, Mark Castleman, Melissa Sutton , Dirk Dunham, Ana Nadjalin, The only good service person you had left about 5 years ago.

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May 22, 2024 -

Larry H. Miller Hyundai Peoria responded

I am so sorry to hear that you had a terrible experience with Lyft, including incorrect address information and a delayed ride. I can imagine how frustrating and disappointing that must have been. I want to assure you that we take your concerns seriously and are committed to providing a better experience. I apologize for the mistakes made by our team and the inconvenience it caused. I understand that you were expecting a better experience with our new advisor, and I'm sorry that we fell short of that expectation. I want to assure you that we are constantly working to improve our service and address any issues that may arise. Regarding your concerns about the driver's behavior, I apologize for any inconvenience or disrespect caused by the driver's statement. I will make sure to pass on your feedback to our team, and we will work to ensure that our drivers are providing the best possible service. Regarding your overall rating of your customer experience, I'm truly sorry to hear that it was zero. I want to assure you that we value your feedback and would like to make things right. We would like to offer you a complimentary ride or a discount on your next ride as a gesture of goodwill. If there's anything else we can do to improve your experience, please don't hesitate to let me know. We appreciate your feedback and will do our best to provide a better experience in the future. Thank you for bringing this to our attention. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

November 19, 2021

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Employee Rating

Excellent customer service and very clean waiting area. Convenient snack area. Services are always excellent. Convenient snack area. Services are always excellent. More

by Bee

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 19, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us, Bee! We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

November 05, 2021

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Employee Rating

Being that this was my first time coming here, service was beyond exceeding my needs. My service advisor was very nice and knowledgeable and communication was great! was beyond exceeding my needs. My service advisor was very nice and knowledgeable and communication was great! More

by Kennedi Brown

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 08, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager