Elbert (Tut) Edwards

I initially visited Five Star Ford due to it's proximity to my house. During my research I did visit three other Ford dealers, but based on my experience with all four dealers, I would have probably cho to my house. During my research I did visit three other Ford dealers, but based on my experience with all four dealers, I would have probably chosen Five Star even if had not been the closest. I made several trips to the dealer each time with several questions. The sales person was always very patient and helpful with my seemingly infinite list of questions. A couple of the sales people at the other dealers didn't seem to quite as patient. A week after we bought the truck I even ran into the sales person at a nearby mall. He was will very anxious to make sure all my questions were answered and that I was completely satisfied with our purchase. Since my company qualifies for "X-Plan," price negotiation wasn't necessary. I have always been a very aggressive negotiator when it comes to car purchases. (Many years ago my wife told me she thought the sales person was going to cry.) After the sale, my son commented that he had never seen me be so "nice" to a sales person. It may have seemed like I was being "nice," but the sales person gave me no reason to "play hardball." More

Report | Print

I arrived at the dealership and met with the friendly sales staff. i was able to find the vehicle I wanted and arrived at a price I was willing to pay with little hasel. The sale went smooth and I left sales staff. i was able to find the vehicle I wanted and arrived at a price I was willing to pay with little hasel. The sale went smooth and I left in the dealership with the vehicle I wanted. I was very satisfied with my purchase and visit to Five Star Ford in North Richland Hills, Texas. More

Report | Print

Five Star Ford has been the best dealership we have dealt with regarding a new car purchase. The staff was welcoming and friendly, but not too pushy. Tut was informative and knowlegeable with regards to the with regarding a new car purchase. The staff was welcoming and friendly, but not too pushy. Tut was informative and knowlegeable with regards to the differences between the Ford and Dodge models. He took the time to go over the new features in the Ford, which we were not at all familiar with. The Ford offers a much nicer truck without a much higher price. We will recommend Five Star Ford to our friends! More

Report | Print

Rick and Tut are wonderful to work with. They are thorough in their knowledge and listened when I told them what my requirements were. This is my 2nd vehicle to buy from Rick and I will be a repeat thorough in their knowledge and listened when I told them what my requirements were. This is my 2nd vehicle to buy from Rick and I will be a repeat customer. Kenny Wilder was the person who helped me with my loan and again, was very helpful in explaining all the options. This is a quality dealership. More

Report | Print