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Everett Clunie
Everett Clunie at Lithia Hyundai of Reno

Everett Clunie

Lube Techician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.5
77 Reviews
4.5

77 Reviews

77 Reviews of Everett Clunie

June 06, 2024

Dealership Rating
Employee Rating

Lance and the rest of the team are always very helpful and keep my service on track. Great team More

by 279JBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio, Bryan Mazariegos, Drea McGiffin , Matt Franceschini

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Jun 06, 2024

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. We will be sure to pass along your kudos to Lance and the Lithia Hyundai of Reno team. Until next time, safe travels!

June 02, 2024

Dealership Rating
Employee Rating

Excellent follow through! Makes me feel like family. They send me many texts with care tips and reminders when and what service is due. Love my car!!!!!!!! More

by DIRD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone , Luke

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Jun 03, 2024

Lithia Hyundai of Reno responded

We're delighted to hear that you feel like family with us at Lithia Hyundai of Reno! It's great knowing our care tips and service reminders are helpful. Enjoy your car, and thanks for the fantastic review!

April 30, 2024

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Employee Rating

Great so far when it comes to service. Lifetime oil change is definitely a must. But the sales time definitely try to super low-ball the cost of the vehicle when buying back. More

by BADSHAH_GDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Franceschini

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Apr 30, 2024

Lithia Hyundai of Reno responded

We appreciate your feedback! It's great to know you're enjoying our lifetime oil change service at Lithia Hyundai of Reno. We always aim for transparency in all transactions, and we'll take note of your comment about the buyback process. Should you have any additional questions, please feel free to give us a call.

April 18, 2024

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Employee Rating

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate More

by Kiaayobain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Hai Ngo, Jeremy Olsen, Bryan Mazariegos, Drea McGiffin , Matt Franceschini

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Apr 18, 2024

Lithia Hyundai of Reno responded

Kiaayobain, I'm sorry you feel as though The Service Team didn't go to bat for you with your warranty company. The dealership is not the final arbiter of what is covered and what is not covered, all we do is diagnose the problem and relay the facts to the warranty company, the decision is entirely theirs. That said, it's always our hope the issue you're experiencing is a covered repair. We don't want you to have to come out of pocket to fix your car, especially if it's still under warranty. I don't know if your advisor offered to submit the claim to Hyundai for "Good Will" coverage, but if you would like to discuss it I can be reached at 775-682-3352 or SRobert@Lithia.com. Respectfully yours, SCOTT ROBERT |CUSTOMER RELATIONS MANAGER |LITHIA HYUNDAI OF RENO Phone: [775] 682-3352 | Fax: [775] 823-5514 | Email: SRobert@Lithia.com  Address: 2620 Kietzke Lane Reno Nevada 89502

January 17, 2024

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Employee Rating

Absolute worst auto service dept I have ever encountered in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that ab More

by GTHULES
Service Time
Service Communication
Recommend Dealer
No
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Jan 19, 2024

Lithia Hyundai of Reno responded

Hello, Thank you for reaching out and expressing your concerns. I apologize that you have had difficulty getting in contact with our team. Providing our customers with open and frequent communication is one of our highest priorities. I would appreciate the opportunity to speak with you directly so that we may work towards turning your experience around and earning your trust. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

January 16, 2024

Dealership Rating
Employee Rating

This dealership provides excellent service and communication to all its shoppers. Matt and Bryan were incredibly helpful in getting me in and out of the door with keys in hand in less than 30 minu More

by MARIAHREEDERESPARZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie , Matt Franceschini, Bryan Ogg

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Jan 17, 2024

Lithia Hyundai of Reno responded

Mariah, it's great to know that Matt and Bryan were able to provide you with such efficient service at Lithia Hyundai of Reno. We appreciate your kind words about our professionalism!

December 24, 2023

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All the staff are nice, and the service was quick. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time. More

by JNJNEARMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Franceschini

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Dec 27, 2023

Lithia Hyundai of Reno responded

We're glad to know you had a positive experience with our team at Lithia Hyundai of Reno! We always aim for efficiency and respect for your time. We hope to serve all your automotive needs moving forward.

December 16, 2023

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Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs More

by TYLERXMR4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie, Anthony Mazzone, Lance Smith, Donald Ostrom, Jeremy Olsen, Otto Sandoval-Carpio

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Dec 18, 2023

Lithia Hyundai of Reno responded

We're glad to know that Lance provided you with top-notch service at Lithia Hyundai of Reno! We appreciate your recommendation and look forward to serving any future needs.

November 18, 2023

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Very polite and professional. Thanks so much for your help. I would recommend you to a friend. More

by laurenmiller625
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Donald Ostrom, Trisha Stone , Maegan Minetto

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Nov 20, 2023

Lithia Hyundai of Reno responded

Hello Lauren, Thank you for the positive review. We are proud to have earned your recommendation. Should you ever need anything else in the future, please let us know.

September 11, 2023

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Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up. More

by tpetersen056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Hai Ngo, Jeremy Olsen, Chantel Hughes, Bryan Mazariegos, Drea McGiffin , Matt Franceschini

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Sep 12, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! The team works hard to make every visit a top-notch experience. See you next time at Lithia Hyundai of Reno!

Sep 14, 2023

tpetersen056 responded

Thanks

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