Frank Serverius

Excellent Customer Service Experience This was our second purchase from Bozard and the customer service is the best around. We drove over 90 miles and past at least 4 dealerships for this This was our second purchase from Bozard and the customer service is the best around. We drove over 90 miles and past at least 4 dealerships for this purchase. They make you feel like they actually work for you to meet your wants and needs. No pressure atmosphere, friendly staff, and huge selection of cars and trucks. Hands down our favorite dealership! More

by Craig Beasley Verified Customer Verified Customer

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Awesome Great dealership and Frank was very informative and helpful showing us everything about the truck and also took his own time to set up our phones and Great dealership and Frank was very informative and helpful showing us everything about the truck and also took his own time to set up our phones and GPS in the truck. Then when we had questions the next day and called he once again took the time to help us. More

by lallen25 Verified Customer Verified Customer

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Best car buying experience Worked with Frank for several weeks. Finally drove 4 hours to purchased my 2016 Lincoln Navigator Reserve at a great price. Was worth the wait. Thanks Worked with Frank for several weeks. Finally drove 4 hours to purchased my 2016 Lincoln Navigator Reserve at a great price. Was worth the wait. Thanks More

by GLENDAPEARL1331 Verified Customer Verified Customer

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Great Job Contacted the dealership by phone and talked with Frank Serverius. Told Frank when I would be there and what I wanted to look at. The Explorer Sport Contacted the dealership by phone and talked with Frank Serverius. Told Frank when I would be there and what I wanted to look at. The Explorer Sport was ready for my test drive when I arrived. We went over the numbers and had a deal in no time at all. Rick Garcia closed the deal with me and I was on my way home. I just picked up the Explorer today and I am very happy with my choice. Frank and Rick where very professional, knowledgeable and personable. I would not hesitate to recommend family and friends to go and see Frank and Rick. All in all the Team did an outstanding job. Bozard Ford should be proud of these two employees. Great Job! Frank needs to get a picture! Get it done! More

by samson62 Verified Customer Verified Customer

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Great experience Got a great deal with very little run around. Rick was very helpful in making the purchase go smoothly, incliding helping expedite my refi using outsi Got a great deal with very little run around. Rick was very helpful in making the purchase go smoothly, incliding helping expedite my refi using outside financing. Frank was very friendly and determined to get us into the truck we wanted. Other sales people at other dealerships did not seem to want to work with us on a deal. Frank was clear from the start that he wanted to get us that truck. The service center staff was very friendly and accomidating. The work quality on the dealer installed options (leather, tint, bed liner, remote start, paint protection) was top notch! Only two minor complaints are having to pay for a smaller antenna after being told it would be free, and not receiving a promised tank of gas after the dealer options installation. Also, financing process seemed to cost more than initally thought, but still ended up as a net gain with $750 rebate. More

by A_MILLS77 Verified Customer Verified Customer

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