Gary White

Bob Nemri was an outstanding salesman to work with when buying my truck. I will definitely work with Bob when considering my next purchase. He was professional and pleasant and delivered exactly what we ag buying my truck. I will definitely work with Bob when considering my next purchase. He was professional and pleasant and delivered exactly what we agreed. No high pressure sales tactics just a good exchange of listening to what I wanted and relating to his his customer. Bob and Five Star Ford (NRH) are my team for my next purchase. Aftermarket could improve a bit. When making an appointment to do work it is important to keep that schedule. Had a 0900 appointment for a bedliner and tint and wasn't completed until 1800. Made the early appointment to get the vehicle back in the early afternoon. My truck didn't even go out until 1430. In the future, I would recommend rescheduling so the appointment times are met. Overall, very happy with the buying experience and the quality of the aftermarket work. Great people at Five Star Ford! Thanks for the positive experience. More

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They were courteous, kind, helpful and understanding to my situation. Came in with two trade-ins and walked out with a 2021 Ford Expedition having only 45 miles. This is the third Ford I have purchased fro my situation. Came in with two trade-ins and walked out with a 2021 Ford Expedition having only 45 miles. This is the third Ford I have purchased from them. They have totally met my expectations. More

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Alfred was great to work with. He knew the car’s I might like before I even got there. Wonderful Service. David in Finance was very patient and resourceful in making the deal work. Very friendly as well like before I even got there. Wonderful Service. David in Finance was very patient and resourceful in making the deal work. Very friendly as well More

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Alfred was very helpful and a great sales man. He was so great with my Uncle who hates any tech stuff. Thank you so much! great with my Uncle who hates any tech stuff. Thank you so much! More

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From the moment I walked into the dealership the staff made sure that my car buying experience was top notch! Big thanks to Eugene for being such a pleasure to work with! made sure that my car buying experience was top notch! Big thanks to Eugene for being such a pleasure to work with! More

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Amazing experience! These guys are legit! I worked with Eugene and he went all out to make me happy even after I had changed my mind. From Gary to David and all the employees passing by, this place is like Eugene and he went all out to make me happy even after I had changed my mind. From Gary to David and all the employees passing by, this place is like family! I had goals when I went in and when I left all those were met and then some!! I’m so happy with my new “Beauty”. They helped me get what I wanted and they are highly recommended by me to you! More

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This dealership was amazing! As a first time car buyer i didnt feel like someone was trying to trick me in to a bad deal. They atmosphere was very friendly and inviting. didnt feel like someone was trying to trick me in to a bad deal. They atmosphere was very friendly and inviting. More

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Horrible Customer Service turned in my lease vehicle on Dec 2nd, 2019. One of the sales management team, Gary White, did a walk around inspection, mentioned how clean it was turned in my lease vehicle on Dec 2nd, 2019. One of the sales management team, Gary White, did a walk around inspection, mentioned how clean it was (I had paid $200 that day for a full detail to turn it in in perfect condition) and there were no scratches or door dings. A week later I get a letter from a 3rd party inspector that there are two large holes and cracks in the windshield and Ford Motor Credit was going to charge me $464. Knowing the windshield wasn't cracked when I turned it in, I drove up there, spoke with Gary, who did the walk around inspection, showed him the pics that had been provided to me, and he agreed that they were not there prior. Ford Motor Credit asked for a statement to be faxed stating that fact. He refused, saying his manager, Mike Huntzinger, did the paperwork and he would have to send it. Eventually, after three weeks of my calling, Mike Hunstznger finally sent in a letter stating that he doesn't remember whether the windshield was cracked, but that 5 Star Ford would not take responsibility for it. Thanks a lot, 5 Star Ford. I'm no longer a customer so there's no customer loyalty or concern for the truth. FMC says it's between myself and the dealership to work it out, but I'm getting ZERO cooperation from them now, in fact, they're just rude. I absolutely loved my Ford Explorer, but I will NEVER purchase another Ford or deal with Ford Motor Credit again. More

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Great Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped wi Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped with the financing and David Welsh thoroughly explained all the paperwork. Thanks to all. More

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Always very helpful We've bought our last 3 trucks from Five Star Ford and everyone there is very friend and helpful. They take their time to help you find the right veh We've bought our last 3 trucks from Five Star Ford and everyone there is very friend and helpful. They take their time to help you find the right vehicle for you or find what you want! They have a great atmosphere in the lobby and you always feel welcome. More

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