Gary White

Great service Alfred was great in helping me get in the Ford I was happy with. He also was patient while u worked through some issues. He answered all of my quest Alfred was great in helping me get in the Ford I was happy with. He also was patient while u worked through some issues. He answered all of my questions and explained features to me. He also helped me in getting the deal I needed. Nick and Christian in IT were also very helpful. More

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Alfred...the best! Great experience from beginning to end. Alfred is fun to work with and he always seems to have your best interest at heart. After buying several truck Great experience from beginning to end. Alfred is fun to work with and he always seems to have your best interest at heart. After buying several trucks from Five Star Ford, Alfred is my " go to" man and I reccommend him to all my friends. Thanks, Alfred More

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New car! Everyone was so helpful and friendly at Ford. They were willing to answer all of my questions and gave me all of the information I was looking for, pl Everyone was so helpful and friendly at Ford. They were willing to answer all of my questions and gave me all of the information I was looking for, plus some! I am so excited about my purchase. More

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JUST AWESOME! From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us informed from start to finish. Mike Huntzinger the Sales Manager assigned to us is a true friend and help us out having everything started by the time our vehicle arrived at the dealership and to David Hill in finance getting us in and out quickly. Friendly, down home experience as they always put the customer first. Thank you so much as I truly love my new Edge. More

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Excellent process from start to finish! William May made our buying experience easy and great from start to finish! Thank you! Definitely will be back in the future and recommend him and You William May made our buying experience easy and great from start to finish! Thank you! Definitely will be back in the future and recommend him and Your location! Thank you! More

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Raptor search I had been researching a new truck purchase for over 6 months; my current truck was an 2005 F250 that I was in love with so this was a hard decision. I had been researching a new truck purchase for over 6 months; my current truck was an 2005 F250 that I was in love with so this was a hard decision. After researching and driving several makes and models I determined to purchase an F150 Raptor. Knowing there are a limited number my expectations were low and had mentally prepared myself for a let down. Bob greeted me at the door, after a short discussion, informed me this decision had to be made by his sales manager. Within 10 minuets he was back and we had a deal! This was my second Ford dealership to visit that day and the two experiences were polar opposite. At my first stop they didnt even get my name and blew me off. The following day we retuned for paperwork and to pick up the vehical. Again, the staff was outstanding! The "Tut" experience was quick and painless, Jimmie came over to help set up the electronics and both Managers (Gary and Josh) personally visited my wife and I and thanked us for our business. I would like to point out that 5 Star Ford is not the closest dealership to my home but something is different here. Many of the employees have been around for many years. As we were leaving I was thanking Josh and complementing him on his team and he thanked me for my return business. I also found myself at 5 Star 13 years ago and upon reflection recalled this was the only queston Bob asked me prior to going to his Management team. I believe when you have a happy staff it is reflected in you business model. Customers can see this when they walk in the door. We are currently a 7 car family and my recent experience at 5 Star was one of the easiest and best I have had. More

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Very good Sam was awesome, friendly and never had us waiting. Finance was great with no hazels. Great variety of cars to choose from and good atmosphere. Sam was awesome, friendly and never had us waiting. Finance was great with no hazels. Great variety of cars to choose from and good atmosphere. More

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Great experience!! Alfred El-Darazi found the exact car we were looking for and he was a pleasure to work with. Alfred follows up after the sale to ensure that we are ha Alfred El-Darazi found the exact car we were looking for and he was a pleasure to work with. Alfred follows up after the sale to ensure that we are happy and satisfied with the vehicle. Tut Edwards in Finance was personable, professional and the process was hassle free. More

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Outstanding Customer Service 2/19/2018 I am writing to let you know how much I appreciate the outstanding customer service that I received last week. I visited Five Star Ford d 2/19/2018 I am writing to let you know how much I appreciate the outstanding customer service that I received last week. I visited Five Star Ford dealership to purchase a new car, the same day that I totaled my vehicle. The employees I interacted with, especially Danny Trauth (sales) and Gary White (management), were very knowledgeable about seemed genuinely interested in helping me find exactly the vehicle in the price range that met my needs rather than just being focused on making a sale. Because of their efforts, I was able to find exactly what I needed in the price range I wanted and I am very satisfied with my purchase. I will continue to visit your dealership in the future, as well as recommend it to others. Please let Danny and Gary, as well as the other employees in the dealership, know that their efforts did not go unnoticed. Five Star Ford has put together a great team that makes customers feel respected and valued. I look forward to working with your team again in the future. Sincerely, Shawn A. Bradford More

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Great Car, Great Dealer This past week I had the pleasure of purchasing a brand new Focus ST from Carlos Hernandez. Let me start off by saying Carlos did a fantastic job of h This past week I had the pleasure of purchasing a brand new Focus ST from Carlos Hernandez. Let me start off by saying Carlos did a fantastic job of helping me find the right car for me and showing me everything I could possibly want to know about my new vehicle. After Carlos helped me pick out the perfect vehicle he went to work getting me an awesome deal and making sure I was completely in the loop during the entire process. After we agreed upon everything I was introduced to the new car sales manager G-dub, Gary White, who helped reinforce my decision to do business with this fantastic dealership. He made sure that I was completely satisfied with my experience thus far and made sure that I knew if I needed anything he would get it handled. Next I was introduced to Sam and Will who hooked me up with a great deal on professionally installed window tint, which is a necessity in TEXAS IMO. Finally I had the pleasure of finishing the deal up with Tut Edwards and MM Ross back in the finance department. Tut helped go over everything me and Carlos had already discussed and made sure I fully understood the car deal. They got me a great rate and hooked me up with an awesome extended warranty for the duration of the loan and GAP coverage for piece of mind. Overall this experience couldn't have been any better. This is the 5th car my family has purchased from the great guys and gals down at Five Star, and we wont buy anywhere else at this point. You cant go wrong doing business with this great organization. More

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