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Hai Ngo
Hai Ngo at Lithia Hyundai of Reno

Hai Ngo

Service Techician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

4.6
38 Reviews
4.6

38 Reviews

38 Reviews of Hai Ngo

January 08, 2023

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Employee Rating

Amazing place i love it the service was nice i am glad i chose this place More

by David c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Lithia Hyundai of Reno responded

And we're glad to have you in the Lithia Hyundai of Reno family, David! Thanks for the wonderful five-star review!

December 29, 2022

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They were very helpful and friendly, they helped us into a car that is nothing short of awesome More

by FYREGHOST78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo, Everett Clunie, Jeremy Olsen, Bryan Mazariegos, Devin Rogers, Drea McGiffin , Gio Castro, Tabatha Culver, Matt Franceschini

Dec 29, 2022

Lithia Hyundai of Reno responded

It was our pleasure to help you find the perfect car! Thanks for choosing Lithia Hyundai of Reno and we hope to see you again down the road!

October 28, 2022

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Service is always busy, but that’s because they are the best dealership to go to in the region. Lance Smith has been taking care of me vehicle needs for a long time now and goes out of his way to take care More

by BDragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Lithia Hyundai of Reno responded

We really appreciate your loyalty here at Lithia Hyundai of Reno. Thanks for the great review and being a valued customer!

October 23, 2022

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The people are very nice my car business is taken care of very quickly and efficiently the people are just great there More

by norawilson0198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver, Matt Franceschini, Dawn Vincent

Oct 24, 2022

Lithia Hyundai of Reno responded

We really appreciate the kind words, Nora! Thanks for being a valued customer here at Lithia Hyundai of Reno!

Oct 23, 2022

norawilson0198 responded

Yes

Oct 23, 2022

norawilson0198 responded

Why not

August 13, 2022

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attentive , curtious , friendly , took us where we wanted to go and picked us up were considert More

by grizzlybob70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo, Everett Clunie, Chantel Hughes, Bryan Mazariegos, Drea McGiffin , Matt Ashton, Gio Castro, Tabatha Culver, Matt Franceschini

Aug 16, 2022

Lithia Hyundai of Reno responded

Thank you for trusting us with your vehicle and choosing Lithia Hyundai of Reno. We appreciate your perfect star review, and our Service Team will always be here to provide attentive, courteous, and friendly service. Let us know at Lithia Hyundai of Reno if there is anything else we can help you with.

August 10, 2022

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I have taken my vehicles to Lithia Hyundai for the 12 years that I have lived in the area. Lance Smith has been my service consultant for the entire time. Great guy and very knowledgeable. Hai, MY mech More

by LS_HYUNDAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Otto Sandoval-Carpio , Matt Ashton, Tabatha Culver, Matt Franceschini

Aug 11, 2022

Lithia Hyundai of Reno responded

Hello, we appreciate your continued loyalty and business! It's wonderful to see Lance and Hai have been extremely helpful and accommodating during your visits. We look forward to working with you again in the future!

June 17, 2022

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Great service! Excellent work! Life long friends. Lance, tabither lol, an Matt A. Great work! More

by Parkerjw28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Jeremy Olsen, Bryan Mazariegos , Matt Ashton, Tabatha Culver, Matt Franceschini

Jun 18, 2022

Lithia Hyundai of Reno responded

Lithia Hyundai of Reno is thrilled to see that you experienced excellent work from our Service Team! We appreciate having you as a valued customer and look forward to seeing you again.

May 28, 2022

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The service department at Reno Lithia Hyundai is the best. I have been going there since 2015 and the I’m completely pleased. The service manager Matt Ashton and my service advisor Tabatha Culver are ex More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo , Matt Ashton, Tabatha Culver

May 30, 2022

Lithia Hyundai of Reno responded

Hi Dan, we appreciate your continued loyalty and you kind words about Matt and Tabatha. See you next time!

March 25, 2022

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Awesome staff! They were very personable. I felt like i could ask any questions i needed to. They were willing to educate me on the predicament of my vehicle. More

by Kdymond98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo , Tabatha Culver

Mar 29, 2022

Lithia Hyundai of Reno responded

Hello, it's wonderful to see our awesome team was personable during your visit. We'll see you again next time!

March 11, 2022

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I truly appreciate the care and guidance of Brett in the service center at Lithia Hyundai of Reno. It’s tough trusting my car with just anybody, but he really took care of me. Honestly, all the service reps More

by cheraecozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Lance Smith, Cuong Ngo, Donald Ostrom, Otto Sandoval-Carpio, Lucas Bragg , Matt Ashton, Matt Franceschini, Brett Roderick

Mar 23, 2022

Lithia Hyundai of Reno responded

Hi Cherae, it's wonderful to see Brett took great care of you and your vehicle during your recent visit. Until next time, enjoy the road ahead!