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Holly Jensen

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

I am an avid musician in my spare time, having played a variety of different genres (punk, alt rock, classical, garage, country, jazz, blues, and electric). I also enjoy rock climbing and am a huge fan of parkour. I am also an action movie freak. I am also a big dog lover, taking my fur babies for frequent walks and play time at the local park. Message me for assistance today.

5.0

310 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Specialties & Trainings

Hyundai Genesis Certified Product Specialist

5.0

310 Reviews

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310 Reviews of Holly Jensen

November 03, 2024

Dealership Rating

Employee Rating

Service depth never called to set up service. System was down in June. I have left 2 messages and no return calls. This is unsat. System was down in June. I have left 2 messages and no return calls. This is unsat. More

by GRAPECHEIF

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Joshua Clunie

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Nov 04, 2024 -

Lithia Hyundai of Reno responded

Thank you for the feedback. We truly value your review. If you are still seeking assistance, please contact our team.

October 13, 2024

Dealership Rating

Employee Rating

We weren't pressured, but shown a product and informed about its' capabilities and functions. about its' capabilities and functions. More

by JOYCEBROWNOLZ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Devin Rogers

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Oct 14, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review! Enjoy your new ride!

October 01, 2024

Dealership Rating

Employee Rating

I really liked the sale person the rest of the experience so far hasn't been great. I will not recommend. The condition of the car is not what was promised and the turn around time for getting the vehicle an so far hasn't been great. I will not recommend. The condition of the car is not what was promised and the turn around time for getting the vehicle and repairs is horrible. The application that is forced upon you to get for the vehicle also doesn't work. More

by mxncvdks

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ryan Ferris

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Oct 03, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for your feedback. We strive for transparency and efficiency, so it's unfortunate to learn about the issues with the vehicle's condition and repair turnaround time. Additionally, we apologize for any inconvenience caused by the application not working properly. Please reach out directly so we can address these concerns further. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

September 30, 2024

Dealership Rating

Employee Rating

Holly. Did an excellent job explaining all the features of our new Tucson. We wound up paying more than expected and actually wanted to use our credit card Did an excellent job explaining all the features of our new Tucson. We wound up paying more than expected and actually wanted to use our credit cards for the full purchase price. More

by CAPTJACKRENO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Roach

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Oct 01, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We're glad Holly was able to thoroughly explain the features of your new Tucson at Lithia Hyundai of Reno. We appreciate your feedback and hope you're enjoying the vehicle!

September 28, 2024

Dealership Rating

Employee Rating

Holly was great in explaining the features of the car. However we thought we were buying a 2023 instead of a 2021. I think we overpaid for the car. It was too late to back out However we thought we were buying a 2023 instead of a 2021. I think we overpaid for the car. It was too late to back out More

by BERAT98

Verified Customer

Recommend Dealer

Yes

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Sep 30, 2024 -

Lithia Hyundai of Reno responded

Thank you for your feedback. We're glad to hear Holly was helpful, but we're sorry there was confusion about the car's year at Lithia Hyundai of Reno. Please reach out if there's anything we can do to assist further!

September 18, 2024

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Employee Rating

Great experience, good customer service, very knowledgeable and friendly staff, would recommend to family and friends. knowledgeable and friendly staff, would recommend to family and friends. More

by ABETORRES01

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Ferris

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Sep 19, 2024 -

Lithia Hyundai of Reno responded

Thanks for the recommendation! We're delighted to hear you had a great experience with our knowledgeable and friendly team at Lithia Hyundai of Reno. We appreciate your support!

September 04, 2024

Dealership Rating

Employee Rating

This was a great experience! Everyone was so nice and helpful. Thank you, we love our new vehicle. Everyone was so nice and helpful. Thank you, we love our new vehicle. More

by ALL4NOAH

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Roach, Dan Dunham, Wes Wilson

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Sep 05, 2024 -

Lithia Hyundai of Reno responded

Thank you for the positive review. It was a pleasure assisting you. Enjoy your new ride!

August 27, 2024

Dealership Rating

Employee Rating

Holly Jensen is an incredible sales person. She is professional and knowledgeable. I would buy a car from her again. She is professional and knowledgeable. I would buy a car from her again. More

by PEGGYJWARING

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 28, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with Holly at Lithia Hyundai of Reno! We're delighted to hear she provided professional and knowledgeable service. Enjoy your new car, and we look forward to assisting you again in the future!

July 14, 2024

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Employee Rating

Quick and knowledgeable and polite, kept me updated on the progress of my car. Easy process when picking up my car! the progress of my car. Easy process when picking up my car! More

by rosmaryw11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Everett Clunie, Devin Rogers

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Jul 15, 2024 -

Lithia Hyundai of Reno responded

Rosmary, we're delighted to hear that our team at Lithia Hyundai of Reno provided a smooth and informative experience for you. Thanks for the great feedback!

July 09, 2024

Dealership Rating

Employee Rating

Holly is a wonderful person to work with. She made the experience feel personal. Matt was amazing as Holly's back up. She made the experience feel personal. Matt was amazing as Holly's back up. More

by DEBBIP6

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Dunham , Mathew Reed

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Jul 10, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience! We're glad to hear Holly and Matt made your visit at Lithia Hyundai of Reno feel personal and amazing. We appreciate the feedback!